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darkrider23
Posts: 2
Registered: ‎02-21-2012

A site security problem that needs fixing

I hope I'm not the only one, but lately, I have been getting forwarded to Appbundler.com (Don't go there, it's a malware website trying to infect your computer) from Best Buy's website. There aren't any specific pages on Best Buy's website that link to it or forward you to the site, but it happens from time to time. I think it might be from that survey popup that comes up from time to time asking you to take a survey. I'm not 100% sure it's coming from there, but the website devs might want to get on this. 

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Contributor
hitechkoolaid
Posts: 377
Registered: ‎12-30-2010

Re: A site security problem that needs fixing

Yeah, there have been a lot of issues and they can't seem to fix them, or just don't feel like fixing them.  It's been awhile and the site still has issues.

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Regular Member
tiggus
Posts: 46
Registered: ‎02-15-2012

Re: A site security problem that needs fixing

My guess would be that they are intentionally there, and placed by BBY itself. (Really a web adminstrator can't fix where links on their own site redirect to?) so that the PC is infected, and then TREND Titanium flags it as a virus, which it turn makes you take laptop/desktop into Best Buy for a $99 virus scan/removal.

 

The most recent report of this was almost 2 weeks ago now in this thread post, and per Justin-BBY the web team was notified on 2/13 to fix the issue. 

 

http://www.forums.bestbuy.com/t5/BestBuy-Com/not-a-virus-Adware-Win32-ScreenSaver-e/m-p/458509/highl...

 

But then again, this is the same company who can't even secure it's own wireless network in it's store(s), and they get hacked, which results in porn getting displaed on the in-store TV's like in the story(s) below:

 

http://www2.wspa.com/news/2012/feb/20/porn-displayed-best-buy-television-customer-says-s-ar-3267256/

 

http://www.huffingtonpost.com/2012/02/22/porn-best-buy-store-television-set_n_1293665.html

 

http://www.cbsnews.com/8301-501465_162-57384460-501465/porn-played-on-best-buy-tvs-customers-shocked...

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Valued Contributor
hydrogenwv
Posts: 2,399
Registered: ‎01-26-2011

Re: A site security problem that needs fixing

Your tin foil hat is showing, tiggus.

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Regular Member
tiggus
Posts: 46
Registered: ‎02-15-2012

Re: A site security problem that needs fixing


hydrogenwv wrote:

Your tin foil hat is showing, tiggus.


Whatever that means...the facts speak for themselves.

 

1.) Justin-BBY stated on 2/13 and 2/14 that the Online team was notified of the issue, and he'd be posting any other updates he has (none since, SHOCKER) and several other people report having the same issue.

 

2.) Best Buy admitted in their own press released statement that their in-store wireless network were compromised, and as a result, pornographic images were displayed on TV's in their stores.

 

 

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Mbrguy
Posts: 5,123
Topics: 126
Kudos: 537
Solutions: 209
Registered: ‎07-04-2010

Re: A site security problem that needs fixing

What facts tiggus? The fact that you obviously don't understand how the Internet works an how malware on your computer can Misdirect you to sites of the malware creators choosing.
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I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---
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Contributor
hitechkoolaid
Posts: 377
Registered: ‎12-30-2010

Re: A site security problem that needs fixing


Mbrguy wrote:
What facts tiggus? The fact that you obviously don't understand how the Internet works an how malware on your computer can Misdirect you to sites of the malware creators choosing.


Best Buy's website has issues, it already has been admitted to by Customer Service Techs over the phone and on here.  There is no malware on my computer.   When surfing the website, you can be on a page for a minute and all of a sudden it goes to

 

http://updatesearch.org/

 

Trying to get you to install XvidSetup.exe (308 KB) from origin-ics.fivemillionfriends.com

 

and when you put the cursor on the page it shows the following address

 

http://install.freedownloadsoft.net/installer/zcdownload/d742f243476066df44b99394f1a1a0cc3b45e6e...

 

 

It's not just a few cases of this issue, it's been reported on other websites also.  Best Buy needs to quit ignoring the issue and fix it.

 

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Regular Member
tiggus
Posts: 46
Registered: ‎02-15-2012

Re: A site security problem that needs fixing

Thanks hitechkoolaid, it is a widespread problem, and obviously one Best Buy either cannot, or does not care enough to fix.

As an IT professional of 20+ years, I must need a former geek (Mbrguy) who has nothing better to do than troll these forums on a Friday night to tell me I don't know how the internet and malware work.

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Mbrguy
Posts: 5,123
Topics: 126
Kudos: 537
Solutions: 209
Registered: ‎07-04-2010

Re: A site security problem that needs fixing

If darkrider has malware on his pc that is redirecting him to other sites, there is NOTHING that Best Buy can do. Whether you think Best Buy cares or not, they still have ZERO control over this do there would be nothing that the IT dept would be able I do. As an IT person I figured that you would have understood this.
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I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---
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Contributor
hitechkoolaid
Posts: 377
Registered: ‎12-30-2010

Re: A site security problem that needs fixing


Mbrguy wrote:
If darkrider has malware on his pc that is redirecting him to other sites, there is NOTHING that Best Buy can do. Whether you think Best Buy cares or not, they still have ZERO control over this do there would be nothing that the IT dept would be able I do. As an IT person I figured that you would have understood this.


I am having the issue also and I have ZERO, YES ZERO malware on my computer, so it is something that BEST BUY NEEDS TO FIX!. 

 

I guess you have a hard time comprehending that it isn't just one person having this issue. 

 

I swear, these forums need to REVOKE the "SUPER" title on some of these users seeing they don't deserve it!

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