04-04-2012 02:29 AM
Okay, so today I got an email from Busty that saying like:
Thank you for your recent tunes Code purchase at Best Buy®.
Please follow the instructions below to redeem your code.
To redeem on your Mac or PC: 1.Open tunes and select the tunes Store. 2.Select Redeem. 3.Enter the code number shown below. 4.Download your content. Enjoy.
To redeem on your iPhone, iPod touch, or iPad: 1.Tap iTunes. 2.Tap Music and scroll to bottom. 3.Tap Redeem. 4.Enter the code number shown below. 5.Download your content. Enjoy.
In fact, I have not downloaded any of them(I thought it would be better to leave them as they are).
The final guy I talked on the phone told me that they will send me the refunding email or something.
However, he told me it will take few days.
I found out many people had this experience already and ended up without getting money back on their bank account.
I am afriad of NOT getting the money back.
$150 is a lot to me since I'm a college student.
I usually shop alot at Bestbuy.... I don't know why they do this though.
Q.Is this kind of a scam or something?
Q. Would I get my money back...?
04-04-2012 02:31 AM
The moderators work at corporate headquarters and typically work normal business hours. You also posted just about 9 p.m. at night. Typical response time is 3-5 business days for these forums as they are not set up for instant responses. If you need help quicker, you should contact 1-888-237-8289 as they can get to you much quicker than these forums will.
04-04-2012 11:23 AM
04-04-2012 01:07 PM
Thank you for posting on the forums and I apologize that you were having issues getting the code to redeem. I know that I would be frustrated as well if I paid for something and couldn’t redeem the use of it.
I did locate your order by using the email address you registered with our forums and I managed to resend out the email that contains the code. If you don’t see it in about 15-45 minutes, please let me know by sending me a private message via the link in my signature. Unfortunately downloadable digital content is non-refundable; however we can ensure that you get the product.
Thank you again for reaching out and if you have any questions, please let me know.