BestBuy.Com

[Joey7lee]

Okay, so today I got an email from Busty that saying like:

Thank you for your recent tunes Code purchase at Best Buy®.

Please follow the instructions below to redeem your code.

To redeem on your Mac or PC: 1.Open tunes and select the tunes Store. 2.Select Redeem. 3.Enter the code number shown below. 4.Download your content. Enjoy.

To redeem on your iPhone, iPod touch, or iPad: 1.Tap iTunes. 2.Tap Music and scroll to bottom. 3.Tap Redeem. 4.Enter the code number shown below. 5.Download your content. Enjoy.

In fact, I have not downloaded any of them(I thought it would be better to leave them as they are).

The final guy I talked on the phone told me that they will send me the refunding email or something.

However, he told me it will take few days.

I found out many people had this experience already and ended up without getting money back on their bank account.

I am afriad of NOT getting the money back.

$150 is a lot to me since I'm a college student.

I usually shop alot at Bestbuy.... I don't know why they do this though.

Q.Is this kind of a scam or something?

Q. Would I get my money back...?

[Joey7lee]

I uploaded like 6-7 hours ago..

and I see I got no replies..

[Mbrguy Emerging Expert]

The moderators work at corporate headquarters and typically work normal business hours.  You also posted just about 9 p.m. at night.  Typical response time is 3-5 business days for these forums as they are not set up for instant responses.  If you need help quicker, you should contact 1-888-237-8289 as they can get to you much quicker than these forums will.

[APR28]

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Mbrguy wrote:

If you need help quicker, you should contact 1-888-237-8289 as they can get to you much quicker than these forums will.

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That's debatable.

[Ryan-BBY Senior Social Media Specialist]

Hello Joey7lee -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Sean-BBY Senior Social Media Specialist]

Hi Joey7lee,

Thank you for posting on the forums and I apologize that you were having issues getting the code to redeem.  I know that I would be frustrated as well if I paid for something and couldn’t redeem the use of it.

I did locate your order by using the email address you registered with our forums and I managed to resend out the email that contains the code.  If you don’t see it in about 15-45 minutes, please let me know by sending me a private message via the link in my signature.  Unfortunately downloadable digital content is non-refundable; however we can ensure that you get the product.

Thank you again for reaching out and if you have any questions, please let me know.

Regards,