Español

Supportopedia

by Community Manager Community Manager on 12-05-2008 04:59 PM

Recently Geek Squad launched a new website for questions about specific product models or sku numbers: https://supportopedia.com.  The website is for customers and Best Buy and Geek Squad employees to come together and answer specific product questions.  The team of Community Connectors who moderate this Community Forum (http://forums.bestbuy.com) also assist on the Supportopedia.  By using Best Buy's open API (available at http://remix.bestbuy.com), the product models that are available on Supportopedia mirror the products on Bestbuy.com

Comments
by Valued Contributor on 12-12-2008 03:05 AM
I love the idea behind this. I know of another site that begins with the word "Fix" that I am very uncertain of...... Hope GS will do better then them.
About Best Living - Community Manager's blog
Gina Pic
About the Author
  • I love techno-geekie toys. These days it seems that technology is a part of every moment of your life. From the alarm clock that wakes you up in the morning to the microwave that heats up your dinner, we are encased in a life full of electronic products. They make modern life possible. When I am not playing with or reading about the latest and greatest tech toys, I work at Best Buy. The company is a fun place to work and I experience its commitment to its values and philosophies. I do my best to live them everyday. I take great pride in working for a company that values innovation, ingenuity and supports its employees in a manner that allows them to unleash their unique talents and abilities.