09-13-2017 12:23 PM
Welcome to our Community. It is a genuine pain in the neck when an essential device develops a fault and service is required. I'm sorry to hear this is the case with your Samsung Galaxy S7 and I regret any inconvenience to you.
I'll be happy to help locate your receipt and get a copy of it to you if you will please send me a private message that includes the following:
To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you.
|John|Social Media Specialist | Best Buy® Corporate|
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