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Posts: 3
Registered: ‎03-10-2017
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copy of receipt

Hello, I bought a headphone BOSE SOUSPORT PULSE WIRELESS on February, 21th, 2017. The device is Ok But i lost the receipt and i´m afraid to need the warranty and doesn´t have it because I´m not with it, so I need a copy of my receipt to have it with me in case I need it, is it possible to send me via email? The headphone was bought on 4155 Millenia Blvd, Orlando, FL 32839, EUA at about 7:00 to 8:00 PM 

Posts: 1,803
Topics: 9
Kudos: 153
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Registered: ‎12-23-2016

Re: copy of receipt

Hi gracopimenta,

Welcome to the Best Buy Community forums. Bose makes awesome sounding headphones! I’ll be happy to try and find your receipt for you.

 

Based on the information you provided I wasn’t able to locate the receipt in our systems. If you could please send me a private message with any phone numbers or email addresses that may be associated with your My Best Buy account, if you have one, it may help me find it. If you could also let me know the total value of your purchase that day, including tax, I’d appreciate it. You can send the private message by clicking on the link in my signature below.

Thank you,

 

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-10-2017

Re: copy of receipt

I bought the headphones and a coke in glass. unfortunately i don´t have the total value but i think you can calculate it. The purchase was made after 7:00 pm and before 8:00 PM of the 21st of februrary 2017, at  best buy Millenia Blvd, orlando. Please, help me find it.

Posts: 1,803
Topics: 9
Kudos: 153
Solutions: 116
Registered: ‎12-23-2016

Re: copy of receipt

Hi again gracopimenta,
 

Using the information you provided I still cannot locate your receipt in our systems. Bose makes several different Pule Wireless headphones. It may help of you could let me know the exact model number on your pair.


Please also refer to our article about locating your receipt. If you have any of the additional information listed there, it may help us locate the receipt.  If you do have any of that information, please send it to me by private message using the link in my signature below, as we value your privacy and don’t want any of your personal information to be posted publically. If you can get me any additional information, I’ll be glad to try to find your receipt again.

Thank you,

 

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-10-2017

Re: copy of receipt

[ Edited ]

It´s was USD 199 without taxes the model is


Bose® - SoundSport® Pulse wireless headphones - Power Red 

  • Model: SOUNDSPORT PULSE WIRELESS HDPH
  • SKU: 5485400

On the box i found:

Material number - 762518-0010

a code bar with this number: 0 17817 73532 2

and a S/n - {removed per forum guidelines}

 

bose have only one model like this one.

 

unfortunatelly i only have these informations that i provided you. 

Posts: 1,803
Topics: 9
Kudos: 153
Solutions: 116
Registered: ‎12-23-2016

Re: copy of receipt

Hi again gracopimenta,

Thanks for the update! That allowed me to find your receipt. I've requested that it be sent to you via email. This can take up to a couple hours to reach you, but it should get there by this afternoon. Please make sure you check your spam folder in case the receipt gets trapped there, as I've seen that happen before.

If the receipt doesn't arrive, or if there's anything further Ic an help you with, please let me know.

Sincerely,


 

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!