01-06-2018 03:08 PM
01-12-2018 03:52 PM
Welcome to our community and thank you for taking the time to write to us regarding your refund. I apologize for the delay in responding to your message. We are working as quickly as we can to respond to all of the messages we have received this holiday season. I am sorry to hear that your refund has not been processed yet. $2,500 is no small amount so I can completely understand why you would want to get that back as quickly as possible. I am happy to help you look in to this to see how I can assist you.
Have you been able to receive your refund yet? If not, can you please send me a private message with some more information about your order? I will need your:
To send a private message, please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further research this for you.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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