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New Member
Posts: 3
Registered: ‎06-11-2018
Accepted Solution

Sling TV promo email never received

I purchased an Amazon Fire Stick on 6/1 online, for in store pick up, picked the order up later on that night, the gentlemen at the counter told me my receipt would be emailed to me.

I got a confirmation email that my order was picked up, which, I guess is a receipt, but what I noticed after I had gotten home was, there is no code for my Sling TV 30 day trial, the order status page says instructions were emailed, but i checked my email, and the spam folder, and no such email is there.

I even waited 10 days, on the off chance the gmail servers were just being slow (unlikely), but searching the forums, I see this is far from an isolated incident, Id appreciate assistance in getting the promo code thats supposed to come with my purchase.

Thanks
Posts: 2,101
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Registered: ‎04-18-2017

Re: Sling TV promo email never received

Good afternoon DigitalSpooker-

 

We appreciate all of the patience you were able to provide why you were hoping the code would arrive to your email, and after checking the spam and junk folders, I can see why you’re asking us for our help!  We’d be delighted to see what options are available, and we appreciate the time you’ve spent registering with the Best Buy forums to allow us the opportunity to assist!

 

Please send us a private message containing your full name, phone number, email address, and the order number.  You can click the blue button in my signature line, to keep this information from the public, and we're hoping to hear back from you soon!

 

Truly,   

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎06-11-2018

Re: Sling TV promo email never received

Message sent.

Thanks JJ
Posts: 2,101
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Registered: ‎04-18-2017

Re: Sling TV promo email never received

Hello again DigitalSpooker-

 

You're very welcome for my help!  Please locate the orange envelope in the top right-hand corner of the screen to view the private message I've just sent!

 

Kindly, 

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎06-11-2018

Re: Sling TV promo email never received

thanks again for the help, .the code came to my email afteryou sent everything onto the support team!
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Registered: ‎10-19-2017

Re: Sling TV promo email never received

Hi DigitalSpooker,


That’s great to hear. Enjoy your streaming. Don’t binge too much! 


Regards,
 

Luke|Social Media Specialist | Best Buy® Corporate
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