03-18-2017 08:48 AM - last edited on 03-18-2017 09:51 AM by John-BBY
03-20-2017 11:11 AM
Welcome to the Best Buy Community forums. Getting a new TV is always exciting! I know how confusing billing can be, and I hope that I’m able to explain it to you.
With a standard delivery, we simply bring the television to your home. The next step up is a television setup, where we unbox the television, connect it to your cable and any other devices. The third level is mounting the television on the wall. We wouldn’t be able to provide the mounting service on a new television without also performing the unboxing and hookup. We don’t offer a separate service for connecting your television to a computer, as it is included in the general setup.
Using the information in your post I was able to look in to your order. Based on this it looks like we delivered your television, set it out, connected it to your audio visual equipment and connected it to your wifi. We then mounted your television. Rest assured there was no separate charge for setting the television up with your computer.
I hope that my post was clear. If you have any additional questions, please let me know.
|Kyle R|Social Media Specialist | Best Buy® Corporate|
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