08-10-2017 06:14 PM
I'm also seeing same Terrible new return policy.
08-11-2017 10:32 AM
Thank you for choosing Best Buy for your electronic needs. It’s discouraging to learn that you may have been provided a warning about returning items. I’d be happy to provide some advice on this subject for you.
If you’ve been provided a warning, or ban for returns you’d need to work directly TRE regarding this matter. The Retail Equation (TRE) is a third party service that many retailers, including Best Buy, utilize to help track returns/exchanges in an effort to prevent losses and keep prices low for our customers. I’m sorry our agents at 1-888-BEST BUY were unable to assist you with your concerns.
You’re more than welcome to learn more about TRE here. Please let me know if you happen to have any questions about the dispute process.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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08-14-2017 06:43 PM
As I mentioned earlier, TRE people dont entertain.