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Posts: 1
Registered: ‎06-10-2018

Re: Order cancelled: Unable to verify information

i am also having troubles ordering items from online, it keeps telling me the same thing of being unable to verify information, i've had troubls this entire weekend and i have no idea what to do, if i could get help sometime soon to correct this problem that would be helpful. 

~adrian

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Registered: ‎10-19-2017

Re: Order cancelled: Unable to verify information

Hey Adrian,


Welcome to the forums and thanks for reaching out! I know firsthand that having your order not go through can be a bit frustrating, especially if you’re unsure of the reason. I’d be happy to look at your order and see if I can provide some more insight. 


In order to see what might be going on, I’ll need a bit more information. To gather this, I’m going to reach out privately. Be on the lookout for a message from me in your inbox. 


Regards,
 

Luke|Social Media Specialist | Best Buy® Corporate
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