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Posts: 4
Registered: ‎05-29-2017

Re: DirecTV Now 1 Month Promo Code Not Received

[ Edited ]

Good morning -

I too purchased an Apple TV and have yet to receive my code via email. The customer service PIN for my purchase {removed per forum guidelines}. Please advise how I can get this fixed?

Jeff

New Member
Posts: 4
Registered: ‎05-29-2017

Re: DirecTV Now 1 Month Promo Code Not Received

anyone out there in Best Buy land?

Posts: 1,139
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Registered: ‎04-18-2017

Re: DirecTV Now 1 Month Promo Code Not Received

Hello Hawkeyes4Life-

 

Bleeding black and gold also, working remotely from West Des Moines I’m glad to see you are a fan still yourself!  It’s disappointing to hear you didn’t receive your free month of DIRECTV now, and this code should have been populated with purchase.  Thank you for bringing this to our attention here on the Best Buy forums!

 

Using the email provided when you registered for the Best Buy forums, I was able to locate the purchase made on 7/14 for this Apple TV.  Luckily, I was able to catch a colleague of mine before he exited for the day to produce you this code.  Since we value your personal information, I will be sending you this code via “private message.” 

 

To view this message please be sure to click the orange envelope, located in the top right hand corner of your screen.  I’m looking forward to speaking with you soon, but never hesitate to let us know how we can help in the future!

 

Sincerely,

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎05-29-2017

Re: DirecTV Now 1 Month Promo Code Not Received

Thank You JJ-BBY, I received your email. Go Hawks!!