07-15-2017 02:33 PM
Today was the last day I have ever set foot in your store. I went to the Cambie store in Vancouver and spent over 10 minutes in the store looking for speakers. Not one of your staff was interested to help. All 3 men - arab/indian origin were busy to chit-chat. One was talking on his phone with his buddy - it was not a business call and he totally ignored me. I was 10 meters from him. The other 2 were busy talking to each other and when I looked at them they turned away. 2 other men has passed by not one asked if they can help me with anything.
I am a white caucasian women and I see that cultures from India and arab countries do not respect their women yet alone another race. This wasn't my first experience in your store where I was ignored and your staff were rather serving men. This is a total RACIAL DISCRIMINATION. Your staff is ignorant, disrespectful and racist. I will never buy anything from you and will encourage my friends to do so as well.
07-15-2017 02:36 PM
07-16-2017 06:10 AM
07-16-2017 01:30 PM
I can only imagine how it might feel to shop in a store and feel singled out. Certainly this is not the experience we wish for anyone to have! I'm discouraged to hear you've encountered this and I apologize for your having been disappointed.
As geishafish mentioned, and with apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.
Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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