01-13-2018 10:11 AM
01-18-2018 12:47 PM
Thanks for reaching out on the forum! I totally understand how important it is to have a TV that is both great quality and a good size for your space. Having a TV that doesn’t fit on your walls if you want to mount it really doesn’t make for a good TV viewing experience.
It sounds like you needed the receipt to pursue an exchange under the Best Buy Return & Exchange Promise. Using your forum registration information I was able to see that it appears you were able to return the Samsung TV to your local store. I’m glad to see that you were taken care of. In terms of setting up services, if you’re interested in mounting services for the TV or set up for your desktop computer, I would advise that speaking to the agents at your local store or at 1-888-BEST BUY (1-888-237-8289) should be a great way to set up services. If you have any other questions or concerns that I can assist with, please let me know.
|Kayla|Social Media Specialist | Best Buy® Corporate|
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