Add Product

Search Results:

New Member
Posts: 2
Registered: ‎07-14-2017

In store purchase / emailed receipt reward code not there

I went in to the store today and bought the Planet of the Apes Legacy Collection and the cashier told me i would recieve a movie certificate on my receipt. The receipt has instructions on how to redeem but it say "enter the rewards code below" but there is no rewards code on the receipt. How can I get this?



Posts: 2,259
Topics: 71
Kudos: 48
Solutions: 73
Registered: ‎09-29-2008

Re: In store purchase / emailed receipt reward code not there

Hello, KevinBoone-



Welcome to Best Buy's forum. 



It is a nice surprise when you learn that the product you are taking home has a promotional offered that goes along with it. Therefore, I can understand the disappointment that you must have faced when you couldn't find all the requirements to fulfill the offer. 


Using the information you shared when you registered on the forum, I was not able to locate your purchase. At your earliest convenience, please send me your purchase information in a private message, to send a private message log to the forum and select the option from my signature bar. 



Thank you,


Karina|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!