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Posts: 1
Registered: ‎10-11-2018

30 day Sling promo mistake

Today I purchased a Apple TV online and picked it up in the store. When I was purchasing the Apple TV online I accidentally misspelled my email address. I was able to correct my email address on Best Buy's website but my 30 day Sling TV promo code was sent to the mistaken email address. Is there a way to still get the 30 day Sling TV promo code emailed to my correct email address? I have been on hold for 2 hours and 18 minutes with customer service to get this addressed and can't hang on any longer.

 

Thank you

Posts: 1,310
Topics: 4
Kudos: 132
Solutions: 70
Registered: ‎10-19-2017

Re: 30 day Sling promo mistake

Hey fill4bs,


Thanks for the post! As a SlingTV user myself, I can attest that it’s a great service. I’m happy to hear you’re looking to take advantage of a free trial. I’d like to take a look at your order and see what we can do in this situation!


In order to see what options we have, I’ll need a bit more information. To gather that, I’m going to reach out privately. Be on the lookout for a message from me in your inbox!


Best,
 

Luke|Social Media Specialist | Best Buy® Corporate
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