06-14-2018 12:08 PM
I can only imagine how frustrating this has been for you and your renters. If Insignia wants to replace the defective refrigerator instead of repair it under their warranty then a local Best Buy store should be able to get that processed for you. To be honest it seems strange that you could order this refrigerator on BestBuy.com, but a Best Buy store would not be able to order this unit for you.
Could you send me a private message with your name, phone number, your email address, and the location of your local Best Buy store? To send me a private message click on the private message button to the right of my signature.
|Allan|Senior Social Media Specialist | Best Buy® Corporate|
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