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Posts: 1
Registered: ‎08-12-2017

Samsung Retail Mode on Samsung Galaxy Tab S2 STUCK cant reset

[ Edited ]

PLease help i bought this at best buy in Eagan, MN and cant get this retail mode off.

email address {removed per forum guidelines}

Amanda {removed per forum guidelines}

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please help me

Posts: 1,414
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Registered: ‎12-23-2016

Re: Samsung Retail Mode on Samsung Galaxy Tab S2 STUCK cant reset

Hi Amanda,

 

Welcome to the Best Buy Community forums. Having a product you purchased stuck in demo mode is always super frustration, and I apologize that your tablet wasn’t in workable condition when you purchased it.

 

I have also received your private message about this, and because we respect your privacy, I’ll be replying to that rather than posting here in this thread. You can check your private message by logging in to your account here with us and clicking on the orange envelope in the top right corner of the screen.

Thank you,

Kyle R|Social Media Specialist | Best Buy® Corporate
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