07-14-2017 01:28 PM
07-15-2017 11:54 AM
Our employees should be doing everything in their power to provide our customers with the most accurate and up to date responses for our Protection Plan coverage. It would certainly be understandable to reach out to us here on the Best Buy forums to voice your concern if this was the case, and we appreciate the time you spent registering to do so!
Clicking the link provided above will allow you to navigate to the date range your computer was placed in. This document would have been signed off on, and sent to you either electronically or handed to you in paper copy, depending on selection made at the time of checkout. I’m happy to hear Renee was very helpful from the Wetmore location.
Our apologies for any inconvenience this may have cause you with your schooling, and we are grateful for you as a customer in our stores, and here on the forums. I’m hoping your hard drive can be repaired and sent back soon, if you need anything in the meantime, just let me know!
|JJ|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!