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New Member
Posts: 2
Registered: ‎03-10-2017

Re: Terrible Customer Service!

[ Edited ]

I purchased a Lenovo laptop with "Bundle" offer and am having problems with the local store manager. Please provide a phone number I can call for assistance.

 

Thank You,

 

T. {removed per forum guidelines}

Posts: 1,036
Topics: 35
Kudos: 89
Solutions: 32
Registered: ‎11-04-2014

Re: Terrible Customer Service!

Hello Tommcdermott and Welcome to the Best Buy forums

If you can provide the information you wish to have addressed I am sure a Moderator can see about assisting you with your issue other wise you can call 1-800-Bestbuy.
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Posts: 7,749
Topics: 273
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Registered: ‎09-29-2008

Re: Terrible Customer Service!

Hello T.,

 

I'm quite discouraged to hear that you've run into trouble with your recent purchase and the local store leadership. Certainly this isn't what we ever like to hear. I regret any inconvenience to you.

 

You're welcome to share the details of your situation in reply to this message. I'll do my very best to help.

 

I'm grateful you wrote to us.

 

Sincerely,

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎03-10-2017

Re: Terrible Customer Service!

[ Edited ]

John,

 

Thank you for your reply and offer of assistance. My situation is a bit long for email correspondence. Please call me at {removed per forum guidelines} or provide a number where I may contact you. This is a store management training situation and I am hoping for more than a pass off to Best Buy Corporate Customer Service.

 

Thanks Again,

 

Tom {removed per forum guidelines}

Posts: 7,749
Topics: 273
Kudos: 301
Solutions: 325
Registered: ‎09-29-2008

Re: Terrible Customer Service!

Hello Tom,

 

Thank you for your message.

 

If you prefer, you may share your experience via private message. To send me a private message, please click the button labeled "Private Message" in my signature below.

 

If you would like to provide more information by phone, please give us a call at 888-237-8289.

 

Regards,

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!