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Posts: 1
Registered: ‎03-10-2017

Re: Terrible Customer Service!

[ Edited ]

I purchased a Lenovo laptop with "Bundle" offer and am having problems with the local store manager. Please provide a phone number I can call for assistance.


Thank You,


T. {removed per forum guidelines}

Posts: 895
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Registered: ‎11-04-2014

Re: Terrible Customer Service!

Hello Tommcdermott and Welcome to the Best Buy forums

If you can provide the information you wish to have addressed I am sure a Moderator can see about assisting you with your issue other wise you can call 1-800-Bestbuy.
I am a Geek Squad Agent, but the views that I post are my own and not that of Best Buy. ***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***

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Posts: 6,231
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Registered: ‎09-29-2008

Re: Terrible Customer Service!

Hello T.,


I'm quite discouraged to hear that you've run into trouble with your recent purchase and the local store leadership. Certainly this isn't what we ever like to hear. I regret any inconvenience to you.


You're welcome to share the details of your situation in reply to this message. I'll do my very best to help.


I'm grateful you wrote to us.



John|Social Media Specialist | Best Buy® Corporate
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