Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎11-21-2017

Re: HELP! My Bamboo Ink Pen stoppped working !!!

I am having the exact same problem. the LED won't blink. Took it to the genius bar, they confirmed that it was not a software issue but the stylus hardware was malfunctioning and asked me to contact Bamboo support. I requested, but they refused to offer a replacement for the defective stylus they sold me.

 

I made a mistake and bought the device from Best Buy, as an Amazon Prime member, I should have bought it from Amazon, as their Customer support is unparalleled.

Posts: 1,310
Topics: 4
Kudos: 132
Solutions: 70
Registered: ‎10-19-2017

Re: HELP! My Bamboo Ink Pen stoppped working !!!

Hi debarshibasu,


Welcome back to the forums and thanks for the post! I know firsthand that it’s never fun when you have a device that quits working. May I ask how long ago you purchased this from us? 


Regards,
 

Luke|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎11-21-2017

Re: HELP! My Bamboo Ink Pen stoppped working !!!

devide is under warranty if that is what you are asking. I called bamboo and asked for an RMA.

Posts: 1,310
Topics: 4
Kudos: 132
Solutions: 70
Registered: ‎10-19-2017

Re: HELP! My Bamboo Ink Pen stoppped working !!!

[ Edited ]

debarshibasu,


That’s exactly what I would have recommended doing if you were still within the manufacturer’s warranty period. I’m happy to hear that worked out. If you have any additional questions, please let me know!


Best,



 

Luke|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!