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Registered: ‎12-23-2016

Re: Geek Squad giving me run around on replacement tv

my tv motherboard is mess up..got already  replace 2 times in less than 3 weeks ..i tried  of this can i get my tv replace even if i have to pay more? ..i am a eilte member spend so much money but this is gaving me a neg for bestbuy .. 

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Registered: ‎09-29-2008

Re: Geek Squad giving me run around on replacement tv

Hello JavierCaraballo,

 

Our apologies for the lateness of this reply. This holiday has been especially busy for us on the forums and we’re doing everything we can to catch up as quickly as we can. Your concerns are of great importance to Best Buy and we want to make sure that you’ve received a response to your post and offered any assistance we can provide. 

 

We understand that by now you have likely sought assistance via one of our other channels, and your issue is likely to have been resolved. If this is not the case, please feel free to reply and we’d be happy to look into it for you to assist however possible.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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