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Posts: 1
Registered: ‎03-10-2018

Re: Employee Compliment!

[ Edited ]

This compliment goes to 2 employees that we had such a great experience working with.  They are at the Best Buy store on Sheridan in Westminister, Colorado.  Their names are Tawni {removed per forum guidelines} and Stephen ( not sure of last name but perhaps {removed per forum guidelines}) .  Anyway,  Trouble for the umpteenth time with Apple 6
S phone and have been to the Apple center in Cherry Creek 3 priori times over a year for the very phone and nearly the same problem...... with no satisfaction from them they referred us to the Westminister location.  Yes , the location was a distance for us but the frustration At Apple store usurped all.  Stephen was our initial encounter ,Very professional, courteous, knowledgeable and patient.  LAter during our visit Tawni joined in and they referenced their combined knowledge which I thought was very impressive. No egos involved just pure joy of remedying a problem.  .. I enjoyed so much “picking their brains” on various technology topics and issues with my phone .  Although a lengthy appointment , we found ourselves enjoying out experience with them so much so , that while knowing I would be without a phone for a week, I purchased and Apple I pad .  They assisted us with that in between their duties to get things expedited with our phone repairs.. These two employees are an asset to your program and I am pretty sure they are in good steed concerning their futures either at Best Buy or in the technology industry.   Please pass this on to administration , to them and also their particular Sheridan Geek Squad group. They set a great example

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Registered: ‎04-18-2017

Re: Employee Compliment!

Greetings Skerryh-


Awesome feedback for these two excellent employees from our Westminster CO.   Truly we’re thankful you registered with the Best Buy forums to bring this to our attention!  Whenever we have employees who mirror the expert service we strive to provide, you bet we want to hear about it!


I wanted to let you know that I’ll be sending your kind words to our employees, and also their leaders!  I’m thankful to hear such great feedback and I can’t wait for their leaders to find out too!


Always feel welcome to write back to us if you ever have any other questions or concerns, and thanks for joining the community to share!



JJ|Social Media Specialist | Best Buy® Corporate
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