08-11-2017 01:08 PM
08-12-2017 01:18 PM
Welcome to our Community. There's nothing quite so disappointing as having an exciting new computer develop a fault soon after purchase. I've had it happen too! I was discouraged to hear you're having to cope with this situation and I regret any inconvenience to you.
Geek Squad should be able to assist you with arranging repairs. I recommend visiting Schedule a Geek Squad Service to make a reservation for the smoothest possible experience.
I hope this helps. Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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