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Registered: ‎08-11-2017

Re: Defective Cyberpower pc

I have a cyberpowerpc with many of the same issues. I have had it for a couple months but still obviously under year warranty. Can I return to store for service or do I have to deal with cyberpower pc terrible shipping hastle? Thanks in advance.
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Registered: ‎09-29-2008

Re: Defective Cyberpower pc

Hello Steven1982,

 

Welcome to our Community. There's nothing quite so disappointing as having an exciting new computer develop a fault soon after purchase. I've had it happen too! I was discouraged to hear you're having to cope with this situation and I regret any inconvenience to you.

 

Geek Squad should be able to assist you with arranging repairs. I recommend visiting Schedule a Geek Squad Service to make a reservation for the smoothest possible experience.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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