01-18-2017 04:19 PM
Hello Kcallsyr03 -
Thank you for following up with me. I'm sorry to hear that your camera couldn't be repaired in store. With that said, you should be able to revisit the store to discuss sending it out for service, paying the diagnostic fee autotech796 previously mentioned, and then receiving an estimate for the repair costs.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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