01-05-2017 06:06 PM
My Ipod touchs' auxiliary port stopped working. I used to be able to use the cable to play it in my car but now, there is nothing. I used my earbuds to check it and nothing. To bedoubly sure, I turned the ipod to "radio" and it didn't even acknowledge there were earbuds in. I got it around 1 year ago, give or take, but I can't remember if I got the warranty on this one. Will Best Buy, using my card to confirm, be able to either repair it, or swap it out?
01-05-2017 10:30 PM
01-22-2017 12:52 PM
Good Afternoon Rob!
Thank you for reaching out in regards to your recent iPod issue. I'm sorry to hear it is not working as expected and apologize for any delay in our response. Going without a source of music in the car is quite a bummer and I hope that you have been able to bring this in for assistance since posting with us.
If you are still in need of assistance finding the receipt or checking the Geek Squad Protection status on this iPod, please send me a private message utilizing the link in my signature and provide the phone number and email this plan would be under.
|Crystal|Retired Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!