03-08-2017 07:47 AM
03-09-2017 09:55 AM
Oh no! I'm truly sorry to hear about the issues you've experienced with your computer. This is an incredibly unfortunate situation and I apologize for the inconvenience.
You're going to have to partner with the manufacturer on getting this item repaired. They should be able to provide additional insight into how to resolve the issues.
Keep me updated on how it goes with the manufacturer and thank you for posting on the forums.
|Blake|Social Media Specialist | Best Buy® Corporate|
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