06-11-2018 07:37 PM
06-12-2018 01:34 PM
Welcome to the forums!
Having a Geek Squad Protection Plan or an AppleCare Plan, is meant to make repairs and such easier for the customer. I apologize for the inconvenience this may have caused, but I’m here to help where I can.
I am going to need some more details from you in order to better assist you. Please, private message me with your full name, phone number, date you purchased this phone, and e-mail address connected to your BestBuy.com account. I look forward to hearing from you.
|Deysha|Social Media Specialist | Best Buy® Corporate|
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