06-04-2018 11:01 PM
06-08-2018 08:59 PM
06-09-2018 02:45 PM
Thank you for joining us here on the forum. I'm sorry for the slight delay in our response, but I'm glad our friend @poprex911 was able to jump in and offer some helpful advice in the moment. I can't think of anything worse than having your personal belongings stolen, and I know the frustration of dealing with the aftermath can feel insurmountable at times. I regret your having to cope with such unfortunate circumstances.
Regrettably, poprex is correct that Geek Squad Protection plans and manufacturer warranties do not cover lost or stolen devices. In this instance, I would recommend filing a police report with your local authorities for the most appropriate assistance. If you need a copy of your receipt, or if I can be of assistance in any other way, please feel free to let me know.
|Sam|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!