07-12-2017 03:43 PM
07-13-2017 03:04 PM
Welcome to the forum. I'm saddened to read about your experience taking your TV in for repair. It sounds like the interaction you had with the manager of the store was less than poor and I sincerely apologize if you were treated in a rude and unprofessional manner.
I appreciate you bringing this to our attention here at the corporate office. There is never an excuse for poor customer service. Please also let me know if you need any further assistance in the future. We are always happy to help resolve issues like these if possible.
Thank you again for sharing your feedback,
|Maria|Social Media Specialist | Best Buy® Corporate|
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