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I would like to see Best Buy copy the program they have up in Canada at FutureShop for video game steelbooks. It would be great to get more exclusive video game steelbooks as pre-order bonuses. Best Buy here in the USA does offer steelbooks for video games but it is only on rare occassions.
Upcoming Steelbooks from FutureShop
Lightning Returns Final Fantasy Xiii
I've noticed that there's been a large focus on used games & there's been several @gamer coupons for used games that have resulted in good deals. But the problem for many is that their local stores don't have a large selection of used games which makes the coupons "useless". Also, when there's deals like buy 2 get 1 free on all used games or buy any used game $30 or more get a free Unlocked membership these are also not enticing if there's little to no game to buy. BestBuy is new to the used game market but if your gonna compete with Gamestop in their backyard you gotta provide the same services.
This is one of the best promos going & will be even bigger than the 5 for $100 deal last fall but there's quite of few titles missing some big sellers have been forgotten. Other sleeper titles have been left off too but with this credit promo BB can ensure themselves getting a huge share of the pre-orders on these titles. There were a few titles I had to purchase elsewhere b/c they weren't included in the 5 for $100 deal so hopefully these can be added so I can keep my gaming dollars @ BB.
Little Big Planet Karting
Skylanders Giant(New casual huge selling franchise)
Dead or Alive 5
Tekken Tag Tournament 2(Top 1-2 2012 selling fighter game)
Sleeping Dogs(New top notch franchise)
New Super Mario Bros 2(huge seller)
Transformers Fall of Cybertron(sleeper title)
I'm sure there's a few titles I'm missing too.
I think these are reasonable things to add to the current unlocked membership program. Shouldn't cost Best Buy much to implement and gives a little bit more reason to join.
So here are the only remaining titles available for this promotion.
I will be getting GTA V (midnight release I hope) and Splinter Cell: Blacklist.
Victory Can Be Pre-Ordered is the best new release incentive hands down, no competitors even come close.
This can't really be the end of this promotion?
It's the main reason why I choose Best Buy to get all my new releases.
Not when there's still so many great upcoming titles to be released!
How about continuing the promotion for the following titles.
New Suggested Titles:
• GRID 2
Sorry for missing some PlayStation exclusives but I'm an Xbox man.
So feel free to suggest any titles I may have missed.
We did it once HERE, can it be done again?
My wallet sure hopes so!!! lol
Why has Best Buy taken away points earned for special financing? I made a purchase for $249.99 and never recevied points due to selecting 6-month financing. Why is Best Buy taking away points from its customers and not making the store employees aware of such a policy? This policy is not posted anywhere on the store fronts or by the registers. How is this ethical? Til this policy is made known in the store and online, points should be given to customers accordingly. This now makes me want to cancel everything I have with Best Buy move to buying straight from the manufacturers. Please fix this Best Buy, or show your customers the policy!
Although I like the new gamers club unlocked program there were several perks sacrificed that used to make me get games day 1. I was able to become RZ silver based on mainly gaming deals but with the loss of the consistant $10(500 RZ points) pre-order bonuses & $10 RZ for every $150 spent on gaming I've done less & less of purchasing day 1. I know in order for these deals to continue there has to be a better give & take for BB to remain profittable so my suggestion is to offer a 3rd gamers club option that can be achieved/earned in more than 1 way.
If you were to buy 1 $60 release week game per month you'd spend $720 per year which is a large chunk of money to invest in games.
A-So say if you spend $1000 on games/accessories in 1 yr you would become GCU silver & a new set of benefits would be available.
B-Another way to become GCU silver would be participate in 12 pre-determined GCU/GCU Silver deals in 1 yr that would also warrant an upgrade since you would be supporting the program throughout the year.
C-The final way to earn GCU silver status would be to participate in 2 five for $100 deals in 1 yr with 1 major adjustment. We should be able to select the 10 games thoughout the year instead of just a list of 15. Several top notch titles would be excluded based on suits instead of customer demand which happens quite often(remember Batman Arkham Asylum was an underdog smash hit that lead to AC being blockbuster). The 5 for $100 was very very sound but the process(pre-order, issuing of $100) needed upgrades.
Editince the current GCU can be purchased then GCU Silver status should also be allowed but since the benefits are very generous the GCU Silver should be $30 per yr if not earned through the means above. Offer both GCU & GCU Silver for $40 so more people would do this vs paying $15 for GCU & another $30 for GCU SIlver.
Some perks I would like to see would include
1-A coupon book for GCU silver members
2-Special "sponsored" editions of the @gamer mag with coupons that would be directly tied to specific AAA titles.
3-Emailed deals just for CU silver members
4-An additional 10% off ALL gaming products & the ones that can be discounted should net either an instant BB giftcard or RZ points equal to the 10%. This 10% should stack with the current GCU 10% as you would've paid $15 for the 1st & earned the Silver status through above measures.
I know there's more perks that I missing hopefully other gamers can contribute.
Finding items from BestBuy can be a pain when the item get de-listed from BB.com since you can no longer use the site to search local stores. This has been a consistant problem with video games & it happens alot on titles that are specifically part of @gamer coupon promos and/or Gamer's club exclusive coupons.
Yes, you can still call the store but since you have de-listed the item a non-BB savvy customer may not know how to get a hold of the SKU # or the rep who answers the call may have little to no knowledge of the item that is being requested. There's a big difference in the vanilla version and GOTY version but non gamers won't have a clue as to what GOTY means.
I see there's a way to research de-listed items being customer reviews but that only gets you the SKU # not the ability to look it up in stores. As a customer who drops into 7-10 different BestBuy's a month I see how big this issue is and too mahy times some stores have 2-3 stacks of items that are de-listed. Since it makes sense for you to sell them I'd assume allowing a cusomer to find the item would need to be made a priority.
I thinks it's been suggested before but a system update in general is probably past due.
Currently, Best Buy Gamer's Club Unlocked members save 20% off new games. This is a great feature, and that's why I don't mind paying for the new (much more expensive) service. However, the exclusion of digital games makes me less likely to purchase more titles.
Since we're now paying $120 for a 2 year subscription, it seems logical to include digital console titles seeing as how digital is the future. Many of us gamers want to move away from having physical copies, and instead have digital copies.
Going with this, the amount of digital games for systems like Xbox One and Playstation 4 are extremely lacking. I'd love to see more games available, similar to how Amazon has done, so I may purchase more!
I fully understand why it WAS necessary to have to wait 30 days for RZ points to post but there's a simple way for this to be resolved without putting BB at risk for fraud/exploitation.
Add an option to the MYRZ.com site that would allow a customer to forfeit the ability to return it completely in return for the RZ points posting immediately. Also, there should be a way to complete this in-store as well. Exchanges however should be allowed but only for the SAME PRODUCT & it would have to be DEFECTIVE. In cases where the defective item is no longer in-stock it would still require a managers override anyways so they would need to use good judgment in both protecting BB & providing good fair customer service. Store credit towards for an equivalent product for an even exchange or towards an upgraded product in which the customer would be responsible for covering the additional remaining balance would suffice. But since the managers SHOULD have been trained correctly in the matters of customer service this really shouldn't be an issue should it?
The system should require NO LESS THAN 4 CONFIRMATIONS(2 to begin the forfeit process & 2 more to accept the RZ points). This way there's ZERO EXCUSE that can be made of a person accidentally completing the forfeit process & not being aware of what they were doing.
I think this fairly protects BB's interest along with offering another reason to shop @ BB for convenience, customer service & overall value..
@Gamer is a great magazine with great coupons & it's come along way from where it started but there's no reason to get stale/complacent.
Because of the limited # of coupons(8) whole systems get completely ignored & others are severly limited but BB sells all the systems so it makes no sense not to promote them all. My solution is simple
1-Increase the total # of coupons to 18-20.
2-Make sure there's a coupon that can attract any gaming customer so they feel there's value ever month even when there's a month that they're not interested in anything.
3-Expand the coupons to deals for systems(Hardware) to help spur more GCU memberships.
Here's an sample monthly breakdown
3-4 Coupons dedicated to present gen HD systems(PS3/X360/Wii)
3-4 Coupons dedicated to new gen systems (WiiU/PS4/X720)
3-4 Coupons dedicated to PS Vita handheld(this will help increase sales of the vita & software)
3-4 Coupons dedicated to 3DS handheld
3-4 Coupons dedicated to PC games(severly overlooked segment in GC/GCU)
3-4 Coupons dedicated towards used games, accessories, "other" gaming related items & consoles.
You also might wanna consider added a "special" coupon that can be used universally w/an extended valid period or doesn't expire at all. This will give value to previous outdated mags full of expired coupons which will just get recycled. Just make sure the coupon has deals that are not offset by the $5-$10 mag price.
I know there are many other PS4 owners who would take advantage of this if it was offered.
Since The Last of Us and other PS exclusives were part of the similar $20 promotion last year it only makes sense for this title to be a part of this one.
Besides, if Xbox gamers can have Titanfall on this promotion, why can't Playstation gamers have Infamous?
There are quite a few games that could be added to this promotion. These are just some ideas. Granted, not all of them are going to come out this year but at least five are going to for sure.
The Order 1886
Kingdom Hearts 3
Metal Gear Solid 5
Borderlands The Handsome Collection
Just Cause 3
Rise of the Tomb Raider
Forza Motorsport 6
Really taken back I was a paid member since day 1, year 1 but when I went to renew in Fall 2013, was in the "limbo" period.
Given a courtesy Feb extention but would rather have paid my $15 to have the magazine coupons until at least May.
Courtesy extention = $5.
One coupon is at least $10 and I missed out on Jan - May (5 sets of coupons...on average I would use 2 each month).
I was in the hardcopy format but was not even able to switch to digital....
Bring back the coupons!
Because of how long it has been taking to recieve these coupon packs & most people are trying to time the coupons with the right sale BB should have them avail. in-store for purchase when you become unlocked. Cross promote the coupons along with the weekly ad & make sure your game reps are aware that way unlocked memberships will increase as a result of the exposure. If a person can make use of the program on day 1 when spending $15 upfront then the chances of them joining increase.
If BB were to sponsor special coupons packs that would also be avail. in-store this would generate instant revenue from the sponsers, increased sales & increase unlocked memberships as well.
Make it so BB make it so.
Because of the amount of deals BestBuy has had it can be very difficult to keep up thus I always check CAG(CheapA$$Gamer.com) to see what's going on. I'm a very active member there as I am also active on the BestBuy forums page & I think this would benefit all those involved. So it's a "WIN WIN WIN"
Because the deals are far more visible than just the weekly ad thus more sales more $
Errors/mistakes that occur can be correctly quickly & that will cut down on the number of angry customers that miss a deal
With more sales & more $ generated BestBuy can provide more deals & promotions based off the larger sales base
More site traffic, more visibility
Even though the site is for gamers there's also a section for movies & other electronics
Less errors/mistakes to avoid several trips to the store
Easy way to find all the deals in one spot
The CAG community can help with alerting stores that are out of stock & where items can be found
More site traffic, more visibility
More deal posters = more deals posted
More CAG's helped
The only "loser" is our wallets but hey those are the breaks.
Just take a look at the current March @Gamer thread with deals that include $10 for Batman Arkham City, $5 for Rage & $5 for Mass Effect 2
The CAG will also be speaking on a rep joining hopefully we can make this happen sooner than later. The 2011 fall deals from BestBuy were unbeatable & even I was overwhelmed trying to keep up, keep everyone updated & get in on some of the deals but that's where a Official rep comes in.
There have been/are other retailers that have reps. there & they have been rewarded with more sales.
Sound off below lets get a BestBuy rep to CAG in time for the 2012 fall gaming blitz
I just discovered that there is no option in bestbuy "my accounts" section where I can load up my physical bestbuy gift cards like how Amazon provides. It would be a great feature to provide this option to the end users so that they get full benefit out of it as below:
I feel this is a very convenient feature if added for end users that have large number of physical cards. An option to think about.