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I would like to see Best Buy copy the program they have up in Canada at FutureShop for video game steelbooks. It would be great to get more exclusive video game steelbooks as pre-order bonuses. Best Buy here in the USA does offer steelbooks for video games but it is only on rare occassions.

 

FutureShop's Video Game Steelbook Program

Upcoming Steelbooks from FutureShop

 

Lightning Returns Final Fantasy Xiii

Thief

Titanfall

 

Status: Acknowledged
I did hear back on this idea. At this time we will not be bringing this program to Best Buy U.S. We will continue to release Steelbooks when made available to us.
20% discount off video game accessories for GCU IMO so this savings would pretty much ensure BB gets the sale. Other retailers & BB do run 10%, 15% & 20% off a few times per yr but it seems like the item(s) you may need/want haven`t broke yet. Or there`s SE/LE that you`re willing to pay for but the promo isn`t in effect.
Status: Acknowledged

I did finally hear back on this one and we will not be moving forward with this idea.

Allowing @Gamer Coupons to be used online

Status: We Did It!
by on ‎03-03-2012 12:22 AM

I've noticed that there's been a large focus on used games & there's been several @gamer coupons for used games that have resulted in good deals. But the problem for many is that their local stores don't have a large selection of used games which makes the coupons "useless". Also, when there's deals like buy 2 get 1 free on all used games or buy any used game $30 or more get a free Unlocked membership these are also not enticing if there's little to no game to buy. BestBuy is new to the used game market but if your gonna compete with Gamestop in their backyard you gotta provide the same services.

Status: We Did It!
@htz, thanks for pointing this out. It is correct that the coupons in the March 2013 issue can be used online. Thanks for all the input on this idea!

Add more titles - $20 RZ promo

Status: We Did It!
by on ‎06-14-2012 01:03 AM

This is one of the best promos going & will be even bigger than the 5 for $100 deal last fall but there's quite of few titles missing some big sellers have been forgotten. Other sleeper titles have been left off too but with this credit promo BB can ensure themselves getting a huge share of the pre-orders on these titles. There were a few titles I had to purchase elsewhere b/c they weren't included in the 5 for $100 deal so hopefully these can be added so I can keep my gaming dollars @ BB.

 

http://www.cheapassgamer.com/forums/showthread.php?t=322426

 

Darksiders 2
Little Big Planet Karting
Skylanders Giant(New casual huge selling franchise)
Dead or Alive 5
Tekken Tag Tournament 2(Top 1-2 2012 selling fighter game)
Sleeping Dogs(New top notch franchise)
New Super Mario Bros 2(huge seller)
Transformers Fall of Cybertron(sleeper title)
Risen 2
Anarchy Reigns

 

I'm sure there's a few titles I'm missing too.

Status: We Did It!

Just wanted to thank everyone for all the input on this idea. You told us what you wanted, and we listened. We have added the following titles to this year's promotion. 

 

Bioshock Infinite
Crysis 3
Deadspace 3
Gears of War Judgement – 360 Only
God of War Ascension – PS3 Only
GTA V
Injustice Gods Amongst Us
The Last of Us – PS3 Only
Metal Gear Rising Revengeance
South Park Stick of Truth
Splinter Cell Blacklist
Tomb Raider

Additional Gamers Club Unlocked Benefits

Status: Acknowledged
by htz on ‎02-24-2014 12:25 AM
  • At least 1 exclusive video game related deal of the day per week.
  • Exclusive preview of upcoming sales/promotions/deals per week or month.
  • Special coupon on your birthday.

I think these are reasonable things to add to the current unlocked membership program. Shouldn't cost Best Buy much to implement and gives a little bit more reason to join. Smiley Happy

Status: Acknowledged
We will not be moving forward on this idea.

Even More Victory Can Be Pre-Ordered

Status: Acknowledged
by 3DKillers on ‎04-27-2013 07:40 PM

So here are the only remaining titles available for this promotion.  Smiley Sad

 

2013 Titles:

 

 

I will be getting GTA V (midnight release I hope) and Splinter Cell: Blacklist.

Victory Can Be Pre-Ordered is the best new release incentive hands down, no competitors even come close.

 

This can't really be the end of this promotion?

It's the main reason why I choose Best Buy to get all my new releases.

Not when there's still so many great upcoming titles to be released!

How about continuing the promotion for the following titles.

 

New Suggested Titles:

 

•  Battlefield 4

•  Saints Row IV: Commander in Chief Edition

•  Resident Evil: Revelations

•  Destiny

•  Metro: Last Light Limited Edition

•  LEGO Marvel Super Heroes

•  Ride To Hell Retribution

•  Fast & Furious: Showdown 

•  Dark

•  Batman: Arkham Origins

•  Final Fantasy XIII: Lighting Returns

•  Watch Dogs

•  Remember Me

•  Assassin's Creed IV: Black Flag

•  Dark Souls II

•  Deadpool

•  FUSE

•  GRID 2

•  Lost Planet 3

•  Brothers in Arms: Furious 4

•  Tom Clancy's Rainbow 6: Patriots

•  The Bureau: XCOM Declassified

 

Sorry for missing some PlayStation exclusives but I'm an Xbox man.

So feel free to suggest any titles I may have missed.

We did it once HERE, can it be done again?

My wallet sure hopes so!!!  lol

 
    - 3DK 

 

Status: Acknowledged
This is no longer part of our Gamers Club Unlocked membership.

Why has Best Buy taken away points earned for special financing?  I made a purchase for $249.99 and never recevied points due to selecting 6-month financing.  Why is Best Buy taking away points from its customers and not making the store employees aware of such a policy?  This policy is not posted anywhere on the store fronts or by the registers.  How is this ethical?  Til this policy is made known in the store and online, points should be given to customers accordingly.  This now makes me want to cancel everything I have with Best Buy move to buying straight from the manufacturers.  Please fix this Best Buy, or show your customers the policy!

Status: Acknowledged

@vaan285, at this time we will not be providing My Best Buy points for Special Financing purchases.

Adding a "Silver" tier to the Gamers Club

Status: Acknowledged
by on ‎03-28-2012 02:52 PM

Although I like the new gamers club unlocked program there were several perks sacrificed that used to make me get games day 1. I was able to become RZ silver based on mainly gaming deals but with the loss of the consistant $10(500 RZ points) pre-order bonuses & $10 RZ for every $150 spent on gaming I've done less & less of purchasing day 1. I know in order for these deals to continue there has to be a better give & take for BB to remain profittable so my suggestion is to offer a 3rd gamers club option that can be achieved/earned in more than 1 way.

 

If you were to buy 1 $60 release week game per month you'd spend $720 per year which is a large chunk of money to invest in games.

 

A-So say if you spend $1000 on games/accessories in 1 yr you would become GCU silver & a new set of benefits would be available.

 

B-Another way to become GCU silver would be participate in 12 pre-determined GCU/GCU Silver deals in 1 yr that would also warrant an upgrade since you would be supporting the program throughout the year.

 

C-The final way to earn GCU silver status would be to participate in 2 five for $100 deals in 1 yr with 1 major adjustment. We should be able to select the 10 games thoughout the year instead of just a list of 15. Several top notch titles would be excluded based on suits instead of customer demand which happens quite often(remember Batman Arkham Asylum was an underdog smash hit that lead to AC being blockbuster). The 5 for $100 was very very sound but the process(pre-order, issuing of $100) needed upgrades.

 

EditSmiley Frustratedince the current GCU can be purchased then GCU Silver status should also be allowed but since the benefits are very generous the GCU Silver should be $30 per yr if not earned through the means above. Offer both GCU & GCU Silver for $40 so more people would do this vs paying $15 for GCU & another $30 for GCU SIlver.

 

Some perks I would like to see would include

1-A coupon book for GCU silver members

2-Special "sponsored" editions of the @gamer mag with coupons that would be directly tied to specific AAA titles.

3-Emailed deals just for CU silver members

4-An additional 10% off ALL gaming products & the ones that can be discounted should net either an instant BB giftcard or RZ points equal to the 10%. This 10% should stack with the current GCU 10% as you would've paid $15 for the 1st & earned the Silver status through above measures.

 

I know there's more perks that I missing hopefully other gamers can contribute.

Status: Acknowledged

We won't be adding tiers to the Gamers Club Unlocked membership at this time.

Finding items from BestBuy can be a pain when the item get de-listed from BB.com since you can no longer use the site to search local stores. This has been a consistant problem with video games & it happens alot on titles that are specifically part of @gamer coupon promos and/or Gamer's club exclusive coupons.

 

Yes, you can still call the store but since you have de-listed the item a non-BB savvy customer may not know how to get a hold of the SKU # or the rep who answers the call may have little to no knowledge of the item that is being requested. There's a big difference in the vanilla version and GOTY version but non gamers won't have a clue as to what GOTY means.

 

I see there's a way to research de-listed items being customer reviews but that only gets you the SKU # not the ability to look it up in stores. As a customer who drops into 7-10 different BestBuy's a month I see how big this issue is and too mahy times some stores have 2-3 stacks of items that are de-listed. Since it makes sense for you to sell them I'd assume allowing a cusomer to find the item would need to be made a priority.

 

I thinks it's been suggested before but a system update in general is probably past due.

Status: Acknowledged

Thanks for the input on this idea.

Currently, Best Buy Gamer's Club Unlocked members save 20% off new games. This is a great feature, and that's why I don't mind paying for the new (much more expensive) service. However, the exclusion of digital games makes me less likely to purchase more titles.

 

Since we're now paying $120 for a 2 year subscription, it seems logical to include digital console titles seeing as how digital is the future. Many of us gamers want to move away from having physical copies, and instead have digital copies.

 

Going with this, the amount of digital games for systems like Xbox One and Playstation 4 are extremely lacking. I'd love to see more games available, similar to how Amazon has done, so I may purchase more!

Status: Acknowledged
@Padinn, I just heard back on this. At this time we will not be moving forward on this idea, but that doesn't mean we won't put this into place sometime in the future.

I fully understand why it WAS necessary to have to wait 30 days for RZ points to post but there's a simple way for this to be resolved without putting BB at risk for fraud/exploitation.

 

Add an option to the MYRZ.com site that would allow a customer to forfeit the ability to return it completely in return for the RZ points posting immediately. Also, there should be a way to complete this in-store as well. Exchanges however should be allowed but only for the SAME PRODUCT & it would have to be DEFECTIVE. In cases where the defective item is no longer in-stock it would still require a managers override anyways so they would need to use good judgment in both protecting BB & providing good fair customer service. Store credit towards for an equivalent product for an even exchange or towards an upgraded product in which the customer would be responsible for covering the additional remaining balance would suffice. But since the managers SHOULD have been trained correctly in the matters of customer service this really shouldn't be an issue should it?

 

The system should require NO LESS THAN 4 CONFIRMATIONS(2 to begin the forfeit process & 2 more to accept the RZ points). This way there's ZERO EXCUSE that can be made of a person accidentally completing the forfeit process & not being aware of what they were doing.

 

I think this fairly protects BB's interest along with offering another reason to shop @ BB for convenience, customer service & overall value..

Status: Acknowledged
Thanks for all the input on this idea. We will not be moving forward on it.

@Gamer is a great magazine with great coupons & it's come along way from where it started but there's no reason to get stale/complacent.

Because of the limited # of coupons(8) whole systems get completely ignored & others are severly limited but BB sells all the systems so it makes no sense not to promote them all. My solution is simple

1-Increase the total # of coupons to 18-20.

2-Make sure there's a coupon that can attract any gaming customer so they feel there's value ever month even when there's a month that they're not interested in anything.

3-Expand the coupons to deals for systems(Hardware) to help spur more GCU memberships.

 

Here's an sample monthly breakdown

3-4 Coupons dedicated to present gen HD systems(PS3/X360/Wii)

3-4 Coupons dedicated to new gen systems (WiiU/PS4/X720)

3-4 Coupons dedicated to PS Vita handheld(this will help increase sales of the vita & software)

3-4 Coupons dedicated to 3DS handheld

3-4 Coupons dedicated to PC games(severly overlooked segment in GC/GCU)

3-4 Coupons dedicated towards used games, accessories, "other" gaming related items & consoles.

 

You also might wanna consider added a "special" coupon that can be used universally w/an  extended valid period or doesn't expire at all. This will give value to previous outdated mags full of expired coupons which will just get recycled. Just make sure the coupon has deals that are not offset by the $5-$10 mag price.

 

Status: Acknowledged

Thanks for the input on this idea.

I know there are many other PS4 owners who would take advantage of this if it was offered.

 

Since The Last of Us and other PS exclusives were part of the similar $20 promotion last year it only makes sense for this title to be a part of this one.

 

Besides, if Xbox gamers can have Titanfall on this promotion, why can't Playstation gamers have Infamous?

Status: Acknowledged
The team that would be in charge of this has informed me that this is not a possibility with this title.
I love my gamers club unlocked account but I do not agree with the purchase limit of 3 copies of each title. I think that there should be a annual purchase limit of 3 per title per year and not not a permanent limit. Let's say you bought a multiplatform game such as Tomb Raider or Boarderlands. You may buy a copy for your xbox and ps3 then the inevitable Game of the year edition or &quot;definitive edition&quot; comes out for the next gen consoles or they release a handheld version of the game (Boardlands 2 is being released for the vita almost 2 years after it was released on the other systems. There are several more example Rayman Legends and Batman Arkham Origins are perfect examples. Batman still has a Wii U version that is supposed to be coming out but some people may have already played the game on three other systems so they won't get to enjoy the game on the wii u.<br>I am not saying that you are going to buy all these titles on day one but when the game goes on sale or a year or two down the road you pick it up during a Black Friday sale and then best buy closes your account? I think the limit should either be 3 per console per year (same as the video game trade in limit) or the limit should reset annually.
Status: We Did It!

Thanks for all the input on this idea. We have made the following changes to our Gamers Club Unlocked Memberships.

 

The limits for using your Unlocked membership will be three copies of a New (i.e. not pre owned) gaming software title per platform, per year. Collector’s and Limited Editions count toward that title limit. Game of the Year editions, usually released much later including additional content do not count toward that limit but would essentially start as a separate game and limit.

There are quite a few games that could be added to this promotion. These are just some ideas. Granted, not all of them are going to come out this year but at least five are going to for sure.

 

The Order 1886

Bloodborne

Uncharted 4

Kingdom Hearts 3

Metal Gear Solid 5

Borderlands The Handsome Collection

Just Cause 3

The Division

Scalebound

Rise of the Tomb Raider

Forza Motorsport 6

Crackdown

Quantum Break

 

Status: Acknowledged

The gaming team does review these requests, but I should say that it is not exclusively up to us as to what titles become part of this promotion, and often times it is up to the developer as to which titles become part of this promotion. Thanks for all the input on this idea.

Really taken back I was a paid member since day 1, year 1 but when I went to renew in Fall 2013, was in the "limbo" period.

Given a courtesy Feb extention but would rather have paid my $15 to have the magazine coupons until at least May.

Courtesy extention = $5.

One coupon is at least $10 and I missed out on Jan - May (5 sets of coupons...on average I would use 2 each month).

I was in the hardcopy format but was not even able to switch to digital....

 

 

Bring back the coupons!

Status: Acknowledged
Thanks for the input on this idea.
Here`s the 2014 videogame release calendar & the current list of eligble $10 pre-order/purchase titles. http://www.cinemablend.com/m/games/2014-Video-Game-Release-Date-Calendar-61787.html

http://forums.bestbuy.com/t5/My-Best-Buy-Gamers-Club/My-Best-Buy-quot-Get-10-quot-Gaming-Pre-Order-O...

I`d love to see many more titles added to the current list like Dragon Age, Halo Master Chief & The Last of Us PS4 I`m sure I`m not alone. We`ll keep posting the titles slated for 2014 release that we`re heavily interested in purchasing giving you the chance to gauge interest/feedback level. Hopefully, this will result in a major increase of new titles being added. Several of the existing titles slated for 2014 release have been pushed back into 2015 so these newer add ons will help fill in the gaps.
Status: Acknowledged
I guess I spoke too soon. After hearing back that we wouldn't be adding new titles to this promotion they must have come back to this and decided we could add some new titles. It looks like we have now added Halo: The Master Chief Collection to this promotion.

Because of how long it has been taking to recieve these coupon packs & most people are trying to time the coupons with the right sale BB should have them avail. in-store for purchase when you become unlocked. Cross promote the coupons along with the weekly ad & make sure your game reps are aware that way unlocked memberships will increase as a result of the exposure. If a person can make use of the program on day 1 when spending $15 upfront then the chances of them joining increase.

 

If BB were to sponsor special coupons packs that would also be avail. in-store this would generate instant revenue from the sponsers, increased sales & increase unlocked memberships as well.

 

Make it so BB make it so.

Status: Acknowledged
I'm changing this one to Acknowledged since it isn't really relevant any longer. These welcome kits are no provided digitally when a Reward Zone member signs up to be a Gamers Club Unlocked member.

An Official BestBuy rep joining CAG

Status: We Did It!
by on ‎03-01-2012 03:45 PM

Because of the amount of deals BestBuy has had it can be very difficult to keep up thus I always check CAG(CheapA$$Gamer.com) to see what's going on. I'm a very active member there as I am also active on the BestBuy forums page & I think this would benefit all those involved. So it's a "WIN WIN WIN"

 

BestBuy Wins

Because the deals are far more visible than just the weekly ad thus more sales more $

Errors/mistakes that occur can be correctly quickly & that will cut down on the number of angry customers that miss a deal

With more sales & more $ generated BestBuy can provide more deals & promotions based off the larger sales base

More site traffic, more visibility

Even though the site is for gamers there's also a section for movies & other electronics

 

Customers Wins

More deals

Less errors/mistakes to avoid several trips to the store

Easy way to find all the deals in one spot

The CAG community can help with alerting stores that are out of stock & where items can be found

 

CAG Wins

More site traffic, more visibility

More deal posters = more deals posted

More CAG's helped

 

The only "loser" is our wallets but hey those are the breaks.

 

Just take a look at the current March @Gamer thread with deals that include $10 for Batman Arkham City, $5 for Rage & $5 for Mass Effect 2

http://www.cheapassgamer.com/forums/showthread.php?t=316177

 

The CAG will also be speaking on a rep joining hopefully we can make this happen sooner than later. The 2011 fall deals from BestBuy were unbeatable & even I was overwhelmed trying to keep up, keep everyone updated & get in on some of the deals but that's where a Official rep comes in.

 

http://www.cheapassgamer.com/forums/showthread.php?p=9420240#post9420240

 

There have been/are other retailers that have reps. there & they have been rewarded with more sales.

 

Sound off below lets get a BestBuy rep to CAG in time for the 2012 fall gaming blitz

Status: We Did It!

Good news! Thank you, Enuf, for posting this idea on IdeaX and to all the Community members who commented on this idea.  I am happy to announce that the CAG website is part of the Best Buy Affiliate Program.  In partnership with CAG, we are now providing them information about our deals and promotion which they can post on their website.  Other ways to receive information about our exclusive gaming offers are by signing-up for our @Gamer magazine, checking out BestBuy.com’s gaming offers, viewing our weekly ad or joining the Reward Zone Gamer’s Club.

One great idea from IdeaX and our Gaming Forum boards implemented.  I look forward to the next.  Game on!

We Don't Want A "PROMOTION!" We Want A Benefit!!!

Make the $20 Reward Zone For Game Club Members, a permanent benefit.

The concept is simple and easy as one, two, three. 

 

1.) $20 Reward Zone On Select New Releases For Gamer Club Members Only.

2.) $10 Reward Zone On Select New Releases For None Game Club Members.

3.) New Titles To Be Added Regularly For All Current Gaming Systems.

 

See, It doesn't need to be complicated.

 
Follow up links to related information:
Status: Acknowledged

Hi Gamers! Victory Can Be Pre-ordered was definitely an awesome promotion and I can certainly understand people being upset with the changes to that program. That being said, things do change and we feel they are changing for the better.

 

While our loyal gamers may no longer enjoy this great benefit, there are still many great benefits from Best Buy to enjoy for being a gamer with us. Gamers Club Unlocked members still can revel in the many benefits that the program has available. Throw in our pre-order exclusives and the Reward Zone Get $10 program, which still grants gamers a great benefit, and things look excellent for our gaming community!

 

This is just the tip of the iceberg as we continue to look for other awesome ways we can reward Gamers Club Unlocked members for providing us with their gaming business. We do listen to feedback from our customers, and while this particular promotion is going away, there is nothing to say that at some future point it might not raise its head again. Thanks for all the input!

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