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0 Votes

I am a Best Buy fan, and have been for years. Over the years, I have changed my purchasing habits towards always going to Best Buy first, unless they don't carry something. Case in point, LG has a 4k projector HU80KA, which is not carried by Best Buy. This is a $3,000 projector, and from the reviews and marketing materials, looks like this is a great projector. However, if I want to buy it, I have to go elsewhere. This is just one item, and I've seen it with other projectors, and also with other products too. If given the choice between Amazon, BH, etc, vs Best Buy, there is no question who I prefer to give my hard earned money to, but for something like this, I am hamstrung. Is there a way to special order a product like this? I am still working on the money portion, but as I get closer to making a purchase, I thought I would ask in case I was unaware of an existing process.

0 Votes

I am a Best Buy fan, and have been for years. Over the years, I have changed my purchasing habits towards always going to Best Buy first, unless they don't carry something. Case in point, LG has a 4k projector HU80KA, which is not carried by Best Buy. This is a $3,000 projector, and from the reviews and marketing materials, looks like this is a great projector. However, if I want to buy it, I have to go elsewhere. This is just one item, and I've seen it with other projectors, and also with other products too. If given the choice between Amazon, BH, etc, vs Best Buy, there is no question who I prefer to give my hard earned money to, but for something like this, I am hamstrung. Is there a way to special order a product like this? I am still working on the money portion, but as I get closer to making a purchase, I thought I would ask in case I was unaware of an existing process.

0 Votes

technology idea

Status: New
by TylerSparkes on ‎08-02-2018 11:50 PM

software - a type to, talk to/describe and get, and drag and drop editor, to auto generate - comic books/art , software, video games, movies, ect.

this takes comprhensive laungauge coding, and visual recognition reverse engineered to create visual generating.

this creator also becomes an online business to buy and sell your products, with the option to donate to charity (25c suggestion or input field value.)

 

see

https://evolvedexp.wixsite.com/azxvs

for more features such as xlayers (tabbed language system with visual fx reading (can create incarnates that can hypercube and helix)

feel free to selectively process through all the features and get back to me if you have any ability to get the software programmed, or wish to make a deal in order to take the project over.

 

also for 1 freebie - to zoom in on an atom virtually using (radar sonar/ect) removes the boom, and since the loss of electrons causes molecular decay, by researching a solution to this, death itself and aging could be defeated.

0 Votes

Phone Exchange Policy

Status: New
by ElisaBailey on ‎08-02-2018 07:57 AM

Please, please rethink your phone exchange policy. My phone blacked out on Tuesday night. I went to Best Buy and spoke to the rudest Geek Squad agent Liz in Cypress, TX. She said that I had to have a phone mailed to me and it would take 3 business days. In December when my phone messed up I was able to exchange it for a phone that was in the store. I told her about this and asked her if I could do this. The process is simple and quick and I could hand over my old phone to her on spot. She said no. I said I have a baby. What if there is an emergency or what if I have a heart attack or something. She said if I had a heart attack I wouldn't be able to grab a cell phone. She also asked how people got around before cell phones. I left the store extremely disappointed. 

 

Lo and behold the next morning I actually did have an emergency. I sat on the side of the road for 2 hours with my 7 month old daughter. There were no stores around and just field. You can see my frustration. I had no way of calling a tow truck or family to let them know where I was. There has to be some way to allow for a replacement phone. It could be a flip phone. I don't care. For safety reasons and for mothers, how do we contact someone in case of an emergency? I wasn't even told about a replacement phone by any of your reps. 

0 Votes

Mission Impossible 6 Movie Collection

Status: New
by MatthewDaily on ‎07-31-2018 12:53 PM

A 4K/Blu Ray 6 Movie Steelbook Collection when Mission Impossible Fallout comes out would be nice to have

0 Votes

Better Gaming PC Exhibits

Status: New
by CarlJones on ‎07-31-2018 12:14 PM
Hello, new to the forum but long time Best Buy customer so I'm not sure if this has been mentioned on here previously.

I have noticed that none of the higher end gaming PC's which are capable of playing games at higher framerates and settings have games to be demoed in store. There's no ability for a customer looking for a high end rig to test or even view the potential of the computer they are looking at. The best thing they can do is browse the desktop, local settings, and interent which doesn't even scratch the surface of what a gaming machines is capable of. In my opinion, it leaves a negative impression with the customer to find the same demo experience from a high end gaming rig as they would with a very basic desktop or laptop.

I understand that previewing certain games and software in store may seem as favoritism to certain brands and be frowned upon, but I think that a partnership with game developers to have their games featured in store to be tested on PC's made to handle them would be an asset and a valuable investment.

Along with the games, it would be helpful to have software utilities to measure and show framerates in games which would be standard across all show models on the floor for equal comparison. For example, have MSI's framerate utility Afterburner installed to measure game performance.

While this may sound involved, these are standard utilities and practices done by exactly those customers shopping for PC's at your stores on their own computers. To not have these tools available for customers is akin to car dealerships not letting their potential customers test drive their cars before purchase. It doesn't make much sense.

Anyways, that's all I have. I've been shopping at Best Buy for years and always wondered why there hasn't been a better enthusiast PC experience at your stores. One cannot treat the customers shopping for high end PC's as the same customer looking for a basic one to check their email every month.

Perhaps this will find the right reader and some changes can be made to that department.
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