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0 Votes

Smart Sound Case

Status: Acknowledged
by MarketingMirage on ‎01-28-2013 06:58 PM - last edited on ‎01-29-2013 12:55 PM by Senior Social Media Specialist Senior Social Media Specialist

I am the owner of a small marketing company in Los Angeles and have been introducted to a new product that may interest Best Buy in its Cell Phone Case departments.

 

The Product is called the Smart Sound Case designed here in Los Angeles and manufactured in Korea. Its a hard backed case (metal for iphone) and (ridged plastic for the G3) and similar for other phone styles, that has sound tunnels within the case that channels the sound from the phones speakers to a colapsable sound chamber that amplifies the sound and improves the sound quality and also doubles and the cases stand for the owners viewing pleasure.

 

It is developed for many styles of phones, but I have showcased the Iphone 5 and the G3 being popular and a very lightweight and atractive design.

 

 

Product awards & Showcases

 

CES Award

Green Award

Showcased on Fox & ABC Networks

 

 

Companies on-board for sale:

 

Walmart

Yahoo

Amazon

 

It is as many of you know difficult for smaller product developers to get in the door of a large company like Best Buy to have their products shown. If there is anyone who is able to get this product shown to a corporate manager someone with the voice to push this product through to the shelves of Best Buy they will not be dissapointed.

 

 

I can be contacted at {removed per forum guidelines} and we can set up a time for a conference call to discuss potential meetings for this product sale.

 

 

Pics:

 

INSIDE LOOK (IPHONE 5 CASE)

 

 

 

 

BACK VIEW (IPHONE 5 CASE)

 

 

WITH SOUND CHAMBER/KICKSTAND EXTENDED

 

 

Galaxy S3 Case (Back)

 

 

Galaxy S3 (EXENDED SOUND CHAMBER/KICKSTAND)

 

 

 

USED AS KICKSTAND (IPHONE)

 

 

USED AS KICKSTAND (GALAXY S3)

 

 

Thanks!

 

 

Cheers,

 

Matthew {removed per forum guidelines}

The Marketing Mirage

 

 

Status: Acknowledged

Sounds like an interesting phone case. You should actually look into us carrying this via our vendor portal Extending The Reach. Thanks for the suggestion.

0 Votes

Put a search box on your homepage

Status: Acknowledged
by tfillen on ‎12-02-2012 10:45 PM

I find it unbelievable that www.bestbuy.com does not have a search box on it.  You're in business to sell stuff and I can't just go to your homepage, put what I want in a search box, and see what's available?  Really?  You need to change that before your brick and mortar stores AND your online store go under.

Status: Acknowledged
I was surprised to see this idea, and for a moment thought something was wrong with BestBuy.com. I should point out that we do have a Search box at the top of BestBuy.com's home page. Thanks for sharing.
0 Votes

New Stores in Africa

Status: Acknowledged
by Sngure on ‎12-02-2012 01:42 PM - last edited on ‎12-03-2012 02:48 PM by Senior Social Media Specialist Senior Social Media Specialist

Hello Best Buy,

 

I often buy my electronics when I am in the USA from Best Buy Stores. However, I get frustrated to see good deals on emails passing me by because I am currently at home in Nairobi Kenya. I propose that Best Buy acquires a franchise the deliver products to customers in Kenya with a 14 days wait between order and delivery to allow for importation. Since electronics are largely duty-zero-rated in Kenya, this should be dead easy to do besides getting more revenues for Best Buy. Currently we have some delivery services operating in Nairobi. 

 

And why not roll out this idea in Kampala, Uganda, in Kigali Rwanda and in Dar es Salaam, Tanzania. It would shake to local market which tends to be over-priced, but good business is about finding a market with an innovative and sustainable edge.

 

So, what say you, can I get my LED TV now? Okay, not now now but in 2 weeks. Okay? 

 

If you need some help in actualizing this idea, let me know. 

 

Simon {removed per forum guidelines}

Status: Acknowledged
Thanks for the idea.
0 Votes

Why do they call it "Black Friday"? - Brief Finance Lesson: When a business has not sold enough for the quarter, being short would be written in red ink, and that company would be "in the red." If the company is prosperous and meets/exceeds sales for that quarter, it would be written in black ink, and would be "in the black". Typically, the day after Thanksgiving day sales is enough for some companies that are sagging in the quarter to be pushed out of the red, into the black for at least that one day (if not the quarter).

 

 

Now that we know why it's called "Black Friday", does that mean that retailers can't stray from that term? Definitely - not! When I think of "Best Buy", I don't think of a company that can be compared to others. I think of Best Buy being a company with its own unique identity. It's because of that, that I believe that Best Buy needs to step up forward and start leading the electronic world like it used to. I see no reason why they can't. Most retailers compete by trying to outdo each other. If Walmart opens at 9pm, Target will open at 8pm. But is that enough?

 

I think it's time for a change, and a new strategy. One should include overhauling the term "Black Friday", and coining it with a new term - "Green Friday". To me, "Green Friday", makes more sense, because customers save alot of green, and retailers see alot more green. Also, I don't think it would hurt to provide more "Energy Friendly" or "Environment Friendly" (Green Products) for sale during the event. Alot of people already know what Black Friday means, and so for some, when they here green Friday, that might catch there attention or at the very least, pique their interests.

 

I think there are alot of marketing stategies that can be implemented. What about during that weekend (Saturday & Sunday), you can have a "Plast (Plastic) Blast". Anybody who uses a plastic method (debit or credit/excluding gift cards) can get maybe an increase in reward zone points? I don't know, or maybe something else. Perhaps, you can find something else more fitting....Either way, after that Sunday, it will be followed up with "Cyber Monday". If you can stay strong on Friday and keep that momentum throughout that weekend, BB should have no problems back-stroking in the water, instead of trying to stay afloat.   

 

Status: Acknowledged
Thanks for the input.
0 Votes

Tablet Cases

Status: Acknowledged
by jat90 on ‎01-21-2013 11:09 PM

I was shopping at Bestbuy today for a case for my Samsung Tab 2.  Only to discover that you do not carry any cases for these in the stores in my area.  I asked a sales Rep if there were any available for purchase in the store and he replied no but there are some available online.  And then I said I don't want to wait on it to be shipped to get one.   I asked so why is there two isles for IPad cases and no cases for the other Tablets.  He then proceeded to say "Well for every one of the Samsungs we sell, we sell 6 Ipads.  Unfortunately I did not buy anything from the store and went else where for my product.  I found plenty of variety of cases at Walmart yes Walmart one of your biggest competitors.  I don't care much for buying from there but they were the only ones in town that had anything for the Samsung Tab. My point being if you are going to sell other tablets it would be very beneficial to Bestbuy to sell the covers for them in the store as well.  You are losing revenue from people like me to your competitors.  Yes it may only be 60 dollars but 60 dollars here and there add up.  I would like to see more cases available at the stores for the other Tablets and not have to purchase one online or go to your competitors.

Status: Acknowledged
Thanks for the idea.
0 Votes

your advertising on aol.com sucks...the big take up the whole screen on aol while im trying to see the news? not your best idea....if people wanted to shop at your store they would click on your little advertisement that is on the screen already...you guys dont have to take up the whole screen...and then it keeps freezing on me and then when i click on the x to get rid of it it doesnt..when i finally get it back to aol..it does it all over again...fix it please...thank you and have a merry christmas..

Status: Acknowledged
Thanks for the idea.
0 Votes

I’ve been following the business for a while, Best Buy has been in somewhat of a slump in the past few years with cheaper prices on the internet and all.  It’s no surprise, when I have personally walked into the store searching for something (a phone charger) only to see that the one I needed was 30 bucks, then searched for a similar product on my phone, only to find I could have it delivered for free for less than 15 bucks.  Now personally I love the business.  I think it is very aesthetically pleasing, the Blue coloring and perfectly tilted yellow price tag logo.  Your associates are often very knowledgeable, and when I walk into one of your stores it is always very neat and seems very “futuristic.”

 

However let’s get back on topic.  You guys are having problems, due to lower prices on the internet and the fact that you guys basically ARE an enormous showroom.  People walk in, check out the great electronics you have, and go home to make an order on a website with another company.

 

My idea to help turn around your business?  Rather than “matching competitor prices even those online” which will still potentially lead to your downfall simply due to the fact you guys probably have much higher overhead than an online dealer, why don’t you change the focus of your business?

 

By changing focus I don’t mean change what you guys sell, but change how you guys do it.  Keep the stores, but try to build better relationships with customers.  I’m talking about find technically savvy, salesmen who know how to design the interior of a house.  Perhaps you guys could team up with a furniture company, buy them out, and change your goals.  Instead of just selling a television set, have someone personally go to a potential customers home, whether it be free of charge or at a fee, and help design a very aesthetically pleasing room.  Even if you don’t hire people, perhaps simply teaming up with city furniture, to sell not only an entire living room, you offer a television with an xbox and sound system that is aesthetically suited to their home furniture. 

 

That is the one thing the internet can not offer, human interaction, and advice on what can be aesthetically pleasing for a home.  Now here are a few problems I can predict.  First you have to hire people with even more skills, not just someone who knows computers or cameras, but someone who also knows how to organize a house or room.  This could potentially cost more money with turnover and all.  Second, you guys will have to expand your market to furniture, and in doing so, you may have more issues, but if you team up, their will be someone to take care of the other aspects of the business. 

Have a team of people ready to enter peoples homes, who can analyze the room size, space capabilities and find the best product that you can have and set it up in their living room, bedroom, and maybe even bathrooms.  You need good salespeople too, because then the problem lies with, what if my salesmen goes, and they look online to find a better price?  Well it is possible for a good salesmen to close the deal, regardless of “prices” as long as it’s within somewhat of a fair price range.

So there it is Monsieur Hubert Joly.  The idea that could potentially change the face of Best Buy forever.

Status: Acknowledged
Thanks for the input.
0 Votes

Windows 8

Status: Acknowledged
by poppie on ‎11-21-2012 11:51 PM

Windows 8 sucks bring back 7 if you and all other sellers of computers would work together you could get 7 back just a thought

in other words quit selling what the public dont want or at least give us a choice

 

Status: Acknowledged
I haven't tried Windows 8 myself, but I do know it would be up to the manufacturers of each computer what operating system they pre-load onto their products. I'm sure it is correct that if every retailer refused to sell any computer with Windows 8 on it the manufacturers would most likely use a different Operating system for their products. To be honest this would be very unlikely to happen. My best suggestion for you would be to reach out to Microsoft and the computer manufacturer's to convey your feelings on this.
0 Votes

Insignia Edge

Status: Acknowledged
by mjwo3901 on ‎01-16-2013 08:02 AM

I think that you should develop another insignia branded tablet. This tablet should bby windows 8 x86 based and possibly powered by amd's z-60 processor.  This processor has on chip radeon graphics.  This tablet may fill a niche market that, in my opinion has not been fully capitalized on.  Marketing this item as a gaming or high performance tablet truly capable of replacing the consumers higher powered laptop or desktop would give you a product which is only available at Best Buy. This type of product may be able to carry a higher price tag as there is less competition for this higher power type tablet. This may enable you to grab a slightly higher margin in this low-margin category. 

Status: Acknowledged
Thanks for the suggestion.
0 Votes

Adding Food and Live Cam GeekSquad Advice For Computing

Status: Tell Us More
by billmiller37 on ‎01-15-2013 12:37 AM - last edited on ‎01-15-2013 03:29 PM by Senior Social Media Specialist Senior Social Media Specialist

I have two ideas that would be great for Best Buy to adopt. I think a food court or concessions stand like Fry's Electronics,Wal Mart,Target,etc. already have. The other idea is for Geek Squad to have a live cam offering for computer users who need advice on setups of hardware,software or overall computer knowledge. This would be a great and helpful service.

 

                                                                                                                     Thanks,

 

                                                                                                                     Bill {removed per forum guidelines}

Status: Tell Us More

The idea of a food court has been touched upon in other ideas, and more specifically in us adding a cafe to our stores; you might want to add your voice to these existing ideas.

 

I do know we currently have live chat tech support with Geek Squad agents, but I don't believe this is live video support. What would be the advantage of adding video to this support? Would anyone else have any feedback on this? Remember to vote for an idea if you like it.

0 Votes

The movies, songs and software mostly come on the CDs or DVDs. Most of the small notebook computers don't have CD or DVD drives built in them. The external CD or DVD drive can be connected however it defeats the purpose of buying a small computer as you end up carrying additional hardware. It will be great to see the Movies, Songs and Software available on memory card or flash drive that the users of notebook computer can use easily.

Status: Acknowledged
Thanks for the idea.
0 Votes

Escort Services / Security?

Status: Acknowledged
by mdemop on ‎11-15-2012 03:42 PM

Every major release you hear of people jumped in the parking lot or robbed in line. Since this is for a consule and higher value will Best Buy have security or escot servicers for a midnight release?

Status: Acknowledged
I have to admit I haven't heard of customer's being jumped in our parking lots or robbed in line, but I'm sure it is possible. As a company we would rely on local law enforcement to keep the peace, and would not hire private security/escort service for any release. Thanks for the idea.
0 Votes

Tech Concierge Service

Status: Acknowledged
by MyCleverName on ‎11-13-2012 05:32 PM

A lot of new technology (Windows 8) is very intimidating and confusing to a lot of people. HDMI cables, WiFI routers, computer maintenance, setting up a printer, trouble shooting TV capabilities, etc. Wouldn't it be cool if you had local concierge service where your customers could call up their concierge and get help over the phone or have the concierge come to their house and solve the problem and teach them a few tips and tricks? This would separate you from the other retailers and would cut down on "ShowRooming"

 

I could start tomorrow as a Windows 8 concierge. :-)

 

People need more than the Geek Squad set up visits. They would lgladly pay a few extra dollars a month for a premium service from a real person who lives in their city and can help them understand their technology and all of it's capabilities.

I'd be happy to discuss further with you!

Status: Acknowledged
Thanks for the input.
0 Votes

Can I suggest a product here?

Status: Acknowledged
by ktmguy509 on ‎01-05-2013 08:17 AM

This is a new game case for iPhones that comes from Germany. It's awesome. How do you recommend that best buy sells it?

http://gridgamecase.com/en/home.php

Status: Acknowledged
Thanks for the suggestion.
0 Votes

Free for all

Status: Acknowledged
by joeyjoejoejr on ‎01-04-2013 07:58 PM

Hey best buy I was just watching a video online from the Netherlands for this store bij SaWhere where they gave this guy 156 seconds to run the store and grab wthe he can. I thought this  would be excellent for BB PR. And who better to try this out than me? Call me BB I am here for ya!

Status: Acknowledged
I believe a customer of the Ellen DeGeneres show was given just this on Black Friday 2012 at one of our stores. Looked like a lot of fun. I can't imagine any customer disagreeing with this idea.
0 Votes

efficiency

Status: Acknowledged
by ngrbnelson on ‎10-26-2012 11:18 PM

iam an employee at one of your stores in maryland i was wondering so that sores can get rid of all the open items by maybe working with an auction website like ebay or potentially make our own to sell the open items alot quicker

Status: Acknowledged
Thanks for the idea. As AMP12 pointed out we do already have some partners in this space.
0 Votes

I am not a Best Buy Customer

Status: Acknowledged
by Rhonie on ‎10-14-2012 06:34 AM

Hello,  First to tell you that I am not a regular "Best Buy" customer for many reasons.

First to be a store that would meet my requirements is that you would have to fall in line with websites like Monoprice, or Bestlinknetware.   They sell a quality cable that are good enough for the television and radio stations at a low price but you do not even try to enter this market.  If something is good enough for professional and commercial use, it is good enough for me at home.

Second is that you don't carry the newest and best.  You put yourself in a phone retailers market, and for what reason I have no idea.   I suggest if  you only want to carry and advertise cell phones etc... To open your own phone store. 

Third  -- When was the last time you tried to buy a media player at a Best Buy?  Yes you have them, but how many do you sell that will allow watching AVI file content from a home network?

Forth the Tivo market.  Again, you are trying to sell to the Geeks, but you just don't get it.  Why don't you just point your browser to Channelmastertv and see what they are selling?  

Fifth-The low end computer market.  Wow, I can buy an Android computer from Ebay for $60, and I mean the new stuff. Direct from China.  Listen, for the most part your products are made in China anyway.  Maybe you should look at importing direct from the low cost Chinese market and back the products yourself.  Easily a decent mark up to do this

Status: Acknowledged
I am confident that we are doing our best to remain competitive in all areas of our business. Thanks for sharing your thoughts on our business.
0 Votes

Media Central Station

Status: Acknowledged
by mobius on ‎10-10-2012 05:05 PM

I read another customer's grievance for the shrink in media selection. I've always felt the same way. Also felt that it was hard to look around because everything on the shelves were packed so close together. On one occasion when I was shopping at the Roseville Best Buy store in the media section, this idea came to me:

 

If space-issue resulted in the shrink in media selection and space, perhaps Best Buy could set-up a "media central station". It would be set-up like the Genius Bar in Apple stores with computers on the counters and customers would be able to sit down on stools. They could peruse on the computers through a customized browser interface that displays all physical media (Blu-ray, Xbox-360, CD, etc.) currently available in-stock at that Best Buy location (or to see other nearby locations if the customer chooses to). The computer should also be locked down to have it only be able to use this application. The interface would also display other things such as: synopsis, director, actors, rating, etc. When the customer sees the title(s) they want, they can call up an associate (who may be behind the counter if this station is set-up at Soution Central) or press a "need assistance" button on the browser at which time an Associate would be alerted to go and help out the customer.  The Associate would then go to the backroom to retrieve the media for the customer. At this time, the Associate may ask the customer if they need anything else. 

 

In the future, this customized interface/workstation could be expanded to other departments. If a customer can't find that perfect earbud, they can hop on one of these terminals, sit comfortably, and find that perfect earbud on Bestbuy.com. If a customer uses this terminal while they're still in the store and makes a purchase, then this prevents the customer from going home and making an earbud purchase through another online competitor.   

Status: Acknowledged
Thanks for the input.
0 Votes

Paper bags for Best Buy stores in malls

Status: Acknowledged
by mobius on ‎10-10-2012 11:52 AM

I shop at the Mall of America frequently and there's one thing that always gets my attention - store brand names imprinted on paper shopping bags that are being toted around by shoppers in the mall.  For an example, if I see someone toting around a "DSW" bag, my head goes "I should stop by the DSW store". I would look down at my hands and what do I see holding on to it? A blue plastic Best Buy shopping bag that is half crumpled up in my hands. 

 

Best Buy could do better to promote itself in mall settings by implementing paper bags. Customers would get the option to choose plastic if they choose to do so.  The logo on the paper bag should be in color (yellow) so that it gets better attention to other customers. Preferably, the rest of the bag should be in blue to make the yellow logo stand out even more. 

Status: Acknowledged
Thanks for the idea.
0 Votes

Dotcom Lounge

Status: Acknowledged
by DavidLbs on ‎10-03-2012 08:59 PM

Provide an area that is a physical extension of BestBuy.com. If a customer doesn't find something in the store, rather than usher them to a kiosk, make it a seperate area of the store. That way .com isn't something that's on their phone or at a kiosk; it's a physical entity within the store. Something other dotcoms can't provide.

Status: Acknowledged
Thanks for the idea.
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