Amazon(Amazon Prime required) and Walmart(Free to everyone but on select games) both offer this benefit to customers that pre-order a game. I think Best Buy should offer this benefit to paying @gamer unlocked subscribers or premiere silver members. This will help Best Buy gain more customers into @gamers unlocked and make it an easier decision to pre-order at Best Buy for those that don't live as close to a Best Buy for in-store pickup on release date.

 

Would be perfect to go with the Victory Can be Pre-ordered Promotion best buy is currently doing. Be first to pre-order, Be first to play it.

There are many like I that do not get involved in many ways just to buy items to get points and in the process are trying to build up there points for more expensive items.

 

In the process as example I am not rich but did manage to get to Silver membership, had a hard year and could not spend 2500 to keep my membership status and was reduced back to standared member.

 

Same applied with trying to save my points and they were taken away within a year.

 

I like many have used Best Buy for years with a loyalty to this store instead of doing online shopping elseware for the majority of our electronic shopping.

 

This is very cold hearted on Best Buy's part.

 

This needs to be changed to no expiration on our points or memberships of whatever statusit mightsit at that time.

 

I have lost many points and my now now longer membership of silver. I am so disgusted with this store that I am about ready to go elsewhere if this does not change soon!!!!

 

Granted hey have a great geek squad and black tie warranty  unlike any other store but this does not make up for the losses of many points and membships for many of Best Buys members over the last few years dues to not all can afford to keep up the $2500 spending limit over a calender year.

 

This needs to be changed!

 

 

i used to buy alot of dvds from your store. recently i started replacing the dvd collection by buying movies to stream thus getting rid of the cluttler i have at home and easily accesing my movies. i have the same idea for you stores.

 

instead of having dvd's or blue rays , you guys should have movie cards for those titles.. as an example... i want to buy the sopranos  season 1 . i would buy the card and use cinema now to input the validation code and get my show. you can even sell them online. give the client the option of the actual dvd or blue ray online or get instant access with your purchase . this way you boost your online sales, those who still want the dvds can get it and you can direct people to using cinema now instead of amazon or netflix.

 

 

So here are the only remaining titles available for this promotion.  

 

2013 Titles:

 

• Grand Theft Auto V
• The Last of Us
• South Park: The Stick of Truth
• Splinter Cell: Blacklist

 

I will be getting GTA V (midnight release I hope) and Splinter Cell: Blacklist.

Victory Can Be Pre-Ordered is the best new release incentive hands down, no competitors even come close.

 

This can't really be the end of this promotion?

It's the main reason why I choose Best Buy to get all my new releases.

Not when there's still so many great upcoming titles to be released!

How about continuing the promotion for the following titles.

 

New Suggested Titles:

 

•  Battlefield 4

•  Saints Row IV: Commander in Chief Edition

•  Resident Evil: Revelations

•  Destiny

•  Metro: Last Light Limited Edition

•  LEGO Marvel Super Heroes

•  Ride To Hell Retribution

•  Fast & Furious: Showdown 

•  Dark

•  Batman: Arkham Origins

•  Final Fantasy XIII: Lighting Returns

•  Watch Dogs

•  Remember Me

•  Assassin's Creed IV: Black Flag

•  Dark Souls II

•  Deadpool

•  FUSE

•  GRID 2

•  Lost Planet 3

•  Brothers in Arms: Furious 4

•  Tom Clancy's Rainbow 6: Patriots

•  The Bureau: XCOM Declassified

 

Sorry for missing some PlayStation exclusives but I'm an Xbox man.

So feel free to suggest any titles I may have missed.

We did it once HERE, can it be done again?

My wallet sure hopes so!!!  lol

 

Offer (paid) in-store workshops/classes on technology topics - like a cake decorating workshop. Possible topics:<br><br>- Ipad - instructor-led guidance on how to make the most of your ipad - innovative uses, useful accessories, etc.<br>- A/V basics and setup tutorial<br>- Exclusive walkthrough and touch &amp; feel of cool, premarket CES gadgets<br>- Getting started with Smart Home basics that will save money<br>

Brand Shops work for some sectors of retail and in others they really don't make since.  Take JCP for instance, I hated when they converted it from traditional apparel to this new "modern" retailer that Ron Johnson wanted it to be.  The reason why is you used to be able to go into JCP and go to Mensware and you had shirts, pants, etc.  In this new Brand Shop setup you have to know what "sub-brand" you're looking for, which something tells me there's a price game involved like putting the more expensive brands in more prominent locations and it actually makes it much harder to price compare.  Imagine if you came in to buy a camera and you had to go to the Sony brand-stand and to compare it you had to jump over to the Samsung brand-stand and the Canon brand-stand - after a while it just creates a really frustrating experience.  

 

Secondly, vendors in-store should go.  On weekends, it seems like there's more vendors then there are Best Buy employees, which I'm sure Best Buy loves because they save a ton of money on labor, but it's really a bad image for Best Buy, considering they are "supposed" to be there to train employees and educate customers.  The problem with this is most of these vendors are going to say whatever they need to say to land their sale and make their commission.  Try asking a Direct TV rep what they think about AT&T, Time Warner or Dish - OR - a Sony camera rep what they think about a Canon?   The bigger underlying issue that I've noticed is that customers don't realize they are talking to a vendor from XYZ company.  So when they ask why the Canon with higher MP is cheaper than the Sony, they don't realize they're talking to a Sony representative that is going to try his/her best to spotlight their product's features over the Canon and not-surprisingly if you pulled sales data for the weekend I'm sure you'd see an unusal spike in Sony camera sells, etc.   Nothing against Sony, I have their cameras and TVs but using them as an example.

 

On a larger scale the problem this creates is there's really no need to have as many Best Buy employees at that point.  Why blow money on labor when you have vendors paying for real estate in your store and providing the labor?  You really just need the blue shirts to run the registers at that point.  This will mark the beginning of the end for Best Buy though because you will no longer be able to get unbiased, HONEST advice.  For instance, the HTC One has been hailed as one of the best Android handsets on the market and the S4 was polar opposite from most professional review sites (i.e. Tech Radar), however the Samsung representatives in-store are going to play to all of the biases that have been created against HTC like the Sense interface sucks (which has actually been revamped on the One BTW), the battery is terrible, etc.  to better spotlight their product.   Think that's ridiculous?  Check out what's happening to Blackberry!  The Z10 was one of the best professionally reviewed smart phones and a lot of the ideas on it are fresh and intriguing yet many reviewers note it may be too little too late and thus employees talk customers out of it and into "trendier" handsets like an S4, iPhone, etc.  The Z10 has PRACTICAL features that you can actually use like separate profiles for home and business use so you don't have to carry two phones.  Samsung phones you can touch together to share things (which I know a lot of people with S3's and S4's and I have yet to see them use that feature once).  

 

So are brand shops a bad idea?  For a store like Best Buy it depends on how they were implemented. I've always liked Best Buy's traditional approach of being more departmentalized.  Cameras are all in the cameras area and Best Buy could use their new connected stores' runway tables to spotlight integration for specific brands.   I think having a store with like 10-15 vendor stores within it would create a flea market/farmer's market find of atmosphere similiar to that of Niemen Marcus.

This had been a MAJOR ISSUE I believe since day one of the PAID GCU membership & it's still not been adressed.

The 10% discount should apply to all used game purchases and promos however, the PC consistantly doesn't do it 7 the response from the mangers/reps in store is that it's one of the other WRONG. Since this is a copy from Gamestop I'll show you how it works there.

 

If I buy 3 used games that all cost $4.99 each then EACH GAME should ring up $4.49 not just the 1st one. i shouldn't have to choose to only get the discount on 1 game or have each one rang up seperately.

If I buy 3 used games via a buy two get one promo all 3 games costing $4.99 then again the 1st TWO games should be $4.49 each & the 3rd one free.

If there's a buy one get one 50% off deal the 10% should come off the 1st used game & the 2nd game would be discounted by 60%

 

This should not be as hard to grasp as it's been made to be but again here we are. Please update the system AND educate the staff accordingly as it makes no sense for a me a non employee to be able to explain the flaws in the current system with store reps asking me how did I learn so much.

I remember getting coupons in the mail every so often from best buy. What happened to those coupons? They were awesome and helpful in everyday as there was always something to buy whether it be an every day item or specialty item. Can best buy bring back the mailer coupons? Even if its only for silver members?

Please consider putting a new link called "My BB Store" or something similar in a prominent location on the main page. It would either take the individual to the details/hours, etc for their preferred store or take them to the spot where they select one. I find that hainvg a preferred store selected is valuable, but having to dig for it + the details I want is frustraing. This feature can add to the loyalty factor but again is frustrating if we have to dig around for it. Thanks for listening.

Here's a suggestion, Best Buy: print the last day of a customer's return period according to the day they purchase on the receipt. For example, I make a purchase today, the 10th, and the receipt would say I have through April 25th to make a return or exchange. It's made clear to the customer how long they have and gives workers at the store a direct place to point out the time frame of it when someone comes in outside the return period begging to have the rules bent for them. Benefits for both sides for not much effort.

An idea to save space in stores and create a better buying environment while adding more product choices. What about having book, music and video kiosks to browse, sample and buy/download in-store? Dedicate an area in store buy creating a cafe-like area where people could browse digital media via kiosks/tables. People could dock their devices and use high-speed connections they may not have at home to download to phones and/or tablets. Have a deal with a service like iTunes/Amazon/Spotify/Google to sample content and buy using their store accounts.

A home theater setup has many parts and components- especially if you want a wireless setup (because you don't want to spend thousands of dollars in wiring). I think budget-friendly and resourceful customers (20-40somethings) would buy all the components if they knew which ones to get and then save on labor by doing it themselves (as opposed to hiring home theater installation experts).<br><br>So Best Buy could have &quot;recommended packages&quot; of components, then customers can easily understand the minimum setup requirements and tweak from there. I think this would be a tempting offer for customers with budgets in the $2000-5000 range for whom the full Magnolia-type setup is prohibitive but can/want to spend more than a 60&quot; smart TV. Plus, if you add a package discount plus Best Buy's financing... that seals the deal!<br><br>I think this would be even more valuable if you promised that all components in the package would be compatible (a scary risk for novice DIY-ers), and trained sales people on which &quot;splurge&quot; substitutes exist that were also compatible. Plus, since it's several components, if you offer free shipping you could probably send everything from a warehouse and potentially save a bit on in-store inventory.

These could be offered online or in-store. In-store, you could also showcase the packages in micro-showrooms so people know what to expect/dream about! (See my other post on micro showrooms.)

I love going to Ikea and seeing the mini showrooms - it is a fun experience and helps me create a vision for my home. I can see this concept working for Best Buy - where a store has mini showrooms (100-200 sq ft each) that integrate a variety of products in a interactive and accessible-for-all-budgets setting.

Some ideas for the mini-showrooms and products displayed:
1. "Home Entertainment": Projector, screen, wireless HDMI setup, wireless/bluetooth audio, roku/wii - all controlled by laptop or ipad.
2. "Smart home": kitchen/bath/eating/living setup with light controllers, thermo states, multiroom speakers, smart appliances
3. "Gamer paradise": multiple systems, multiple displays, audio, etc.
4. "Home office": all-in-one, mini projector, bluetooth speaker-and-speaker phone, etc.

Currently, when I enter a Best Buy store, I have these ideas in my mind but then I'm barraged by multiple products in the same category with similar price ranges and it's not fun to read all the tiny print to try to discern the differences.

Would be nice to be able to scan the receipt bar code instead of filling out the group numbers.