I think these are reasonable things to add to the current unlocked membership program. Shouldn't cost Best Buy much to implement and gives a little bit more reason to join.
I really think since Best Buy is a very innovative company and stays on the cutting edge of technology it should also be diversed in other areas of the market. Not only electronics but I think Best Buy should also have a Pharmacy. With the growing numbers of stores like Wal-Mart, Walgreens, CVS, I think Best Buy should try their hand in the Pharmacy arena. It woiuld be more convient for those customers that are shopping and it would bring a heck of a revenue on top of the already made revenue. I have a few ideas of how this can be done but to much to type..
Being able to fully sell thru your stock of $500 consoles along with a high attach rate for warranties should really boost BB`s bottom line.
I know there are many other PS4 owners who would take advantage of this if it was offered.
Since The Last of Us and other PS exclusives were part of the similar $20 promotion last year it only makes sense for this title to be a part of this one.
Besides, if Xbox gamers can have Titanfall on this promotion, why can't Playstation gamers have Infamous?
Really taken back I was a paid member since day 1, year 1 but when I went to renew in Fall 2013, was in the "limbo" period.
Given a courtesy Feb extention but would rather have paid my $15 to have the magazine coupons until at least May.
Courtesy extention = $5.
One coupon is at least $10 and I missed out on Jan - May (5 sets of coupons...on average I would use 2 each month).
I was in the hardcopy format but was not even able to switch to digital....
Bring back the coupons!
I would like to see Best Buy copy the program they have up in Canada at FutureShop for video game steelbooks. It would be great to get more exclusive video game steelbooks as pre-order bonuses. Best Buy here in the USA does offer steelbooks for video games but it is only on rare occassions.
Upcoming Steelbooks from FutureShop
Lightning Returns Final Fantasy Xiii
Why don't we eliminate the confusing CD and DVD section and relocate it to the Home theater section where most people seem to think that it is located in the first place? I encounter this issue on a daily basis working at Best Buy. My idea is that all the new releases for DVD,Blu-Ray, and CD be placed in the Home Theater area, eliminate the DVD/Blu-Ray, CD Section all-together, for it is far to confusing to locate ANYTHING for both customers and employees alike, and instead have two kiosks in the Home Theather section that allow customers to check availability, so then if it is available it can be kept in the warehouse and either A.) a sales associate can retrieve it more easily where it will be more organized, or B.) Connect the customer kiosk to the OMS system in a way where when they search for the DVD/Blu-ray or CD it initiates a pick slip where someone in the warehouse can bing it out for them.
Best Buy should sell this DLC stand alone for the Vegito character. Its sold on ebay for up to 135 dollars!! I'd gladly pay 10 to a reliable/trustworthy source like Best Buy rather than risk an ebay scam! Namco doesn't seem to plan to release it in USA on the PSN and i understand your company has a contract with bandai Namco for this item.
BestBuy @Gamer/GCU coupons have provided some of the THE BEST GAME DEALS EVER....EVER!!! And that`s insanely remarkable considering their short lifespan & being limted to just one retailer. These gave BestBuy the edge by far & now in few short months you`re giving them up, giving up an edge when you need it the most. $120 for 2 yrs of GCU is high plain & simple but the 20% off is AMAZING plain & simple too.
I know this was a business decision based mainly on money no doubt but my fear along with alot of others is that you`ll lean solely on the 20% off going forward which is a mistake that will cost you in the long run. $47.99 on day 1 is AMAZING but I along with many other consumers have found it better to wait for the best deal since they come so fast due to competition. And with consumers being more willing to wait you`re going to have quite a hard time selling them on paying $120 upfront to save the same amount they could achieve by just waiting a few weeks/months.
Bottom line, BestBuy you NEED the @Gamer/GCU coupons in one form or another & giving up on them will hurt you & GCU. You`ve failed to perfect your gaming coupons as a whole by not being diverse & including enough 3DS/PSV/PC games. The total #`s of coupons offered per month was also lacking & now it`s all going away. For $120 GCU should be fully loaded with perks/promos/benefits not a program that BB has put all their eggs in 1 basket.o
You HAVE TO achieve some balance or in 12-18 months you`ll be changing GCU AGAIN & that`s what NOBODY wants.
Your Apple accessories section has grown rather stale and has not changed much over the years.
I would LOVE to see Best Buy carry Mac notebook keyboard covers. If I had a dollar for every time someone asked me for them, I would be retired. Instead we have to point these customers to competitors.
Other accessories that I think Best Buy should look into:
(1) Twelve South PlugBug: replaces male plug on MagSafe withone that has a USB port on the back allowing you to charge an iOS device and your MacBook simultaneously.
(2) Laptuk Pro: made with solid steel and designed in such a way that you can slide your MacBook into it, you can place a monitor on top of the top layer of steel – this gives the added benefit of an elevated monitor for better posture. Since LapTuk Pro is elevated off the table, you can slide things like a tablet or bluetooth keyboard underneath whenever they are not in use, creating a clean and clutter-free desk. LapTuk Pro has a 4-port USB 3.0 hub that comes with its own power adapter.
(3) Rain mTower: mTower is also a device that helps you save some desk space, taking up approximately one third of your MacBook’s footprint (about 114x24mm) All ports and cables are still accessible when the MacBook is docked, not interfering with the device’s performance. Because of its anodized aluminium body, the sleekly designed mTower also doubles as a large heat sink for your MacBook.
(4) Satechi Premium 4 Port Aluminum USB Hub : designed for Mac computers, it features a sleek Apple-style design. USB ports are never enough, and sometimes not at hand, with this device you can add another 4 USB 2.0 ports to your computer. With a sleek aluminum design and a shielded white cable it is the perfect complement to your Apple products.
(5) Cases: CaseCrown Book Cover Clip On Case for MacBook, SwitchEasy Thins (Magnetic Closure), Hard Candy Cases Hard Shell Case and Mizar Smart Pouch for MacBook Air.
Hope this helps!
Why has Best Buy still not offer anything to compete with Amazon Prime?
Elite Standard *Probably need a better name*
Elite Prime *Probably need a better name*
Elite Standard are for those that don't need their orders in a hurry but still want to make purchases without having to worry about meeting the minimum $25 to get free shipping. They will also have the option to get discounted Expedited or Express shipping on a per item basis.
Elite Prime are for those that want their orders in 1-2 days. They will also have the option to get discounted Express overnight shipping on a per item basis.
I have also added some additional bonus My Best Buy Points for in store purchases. This is because Best Buy will save shipping cost on in store purchases but the 3X and 5X bonuses should also give incentive for Standard and Prime members to shop in your stores.
If a customer purchases a merchandise and does NOT purchase any related accessories, does Best Buy e-mail the customer a coupon that can only be used for those related accessories? If not, it could generate additional sales and repeat customers.
For good measure offer $5-$20 or a 10%-15% off coupon just for filing in-store, that way they can browse while waiting.
It`s too late to really go all in on this promo for 2014 but supplying coupon packs based on the amounts would epically ideal. Like if a person spends 50% of their refund they`d get the 50% coupon pack with deals marketed around 50% off & $50 giftcard.
I would like to suggest that BestBuy price match the Microsoft store ( at least for their games ). I have seen several awesome deals as of recently on their store and it would be more accessible to purchase them at BestBuy.
Pay to secure exclusive game titles like Gamestop did with Xenoblade Chronicles. The upfront investment will pay off HUGELY if you could score 2-3 premier quality titles, in fact these alone could single handedly drive $120 GCU subs to a level of success that even BB isn`t prepared for. Try not to have niche titles if possible b/c you won`t generate enough sales from them to make it worth the investment w/o ripping off the customers.
GO ALL OUT adding supreme value with PRE-ORDER ONLY LE/CE`s complete with steelbook, statue, artbook, characters/levels/weapon DLC regular & LE game guides.
$200 CE includes steelbook, statue, artbook, LE guide, early access to a beta of a popular game, hologram/lithogram, all DLC including CE exclusive DLC & a GCU coupon pack. Also, the customers choice of $20 pre-order credit or a free 1 yr GCU sub.
$100 LE includes steelbook, LE guide, early access to a beta of a popular game all DLC excluding the CE exclusive DLC, a GCU coupon pack & $10 pre-order credit.
$60 reg. version w/basic DLC item(s) & early access to a beta of a popular game.
All CE/LE`s need numbered certificates of authenticity.
Now there`s true value in the increased cost which will allow you to sell thru the majority of your stock instead of having to greatly discount/clearance them.
Just like my binder, It has tabs for fast easy organized access so I know the information I want and can find it.
I would like to see a similar format to the paper ad where lets say I see a computer accessory, I'd want to see a small caption under the item on the front page "See this item and more by turning to page "x" "
Or I would like to see tabs on the pages and that would only work if each size of the page were different in length. It would look confusing but if I knew where to find the items in each ad I'd be more inclined to buy the item because I do read the paper ad only for specific things.
While looking at laptops and tablets recently, I noticed some new Microsoft consultants in Best Buy. They had Best Buy logos on their shirts so I'm assuming they are still Best Buy employees or sub-contracted employees. To me, this seems kind of silly and odd at the same time because I'd hope that if you hired someone to work in your computers department they would know about Microsoft products.
I think this sort of spotlighting should be reserved for something more niche like Apple computers. Being a Mac owner myself, I dread talking to Best Buy employees because a lot of the time you can tell they're not comfortable or knowledgable about Apple stuff and they're just giving you their best guess. I wish Best Buy would put this same effort into hiring Apple Consultants and it really makes sense for Best Buy's sustainability as well because love them or hate them - Macs are on the rise, even outgrowing Windows computers' growth for over 20 consecutive quarters since 2007.
As an investor, it strikes me as odd how Apple can continue to grow their "first time Mac owner" percentages (announced on just about every earnings call) at their stores when you've seen stores like Best Buy get so aggressive with pricing, offering some units at up to $100. But at the end of the day, it's the experience. People will forgo the savings for the knowledge, expertise and service and Best Buy should really take notice of this for their sustainability's sake.
This is kind of more of an internal thing, but way back when, Best Buy used to ultiilize Super SKU's. I think bringing these back would be great, especially in Computers & Tablets.
Computer sales are more complicated and drawn out than they really have to be. I propose a Super SKU for 1, 2 and 3 year Bundle & Saves where you can type or scan a Super SKU and have it load the correct corresponding terms of all the services offered for that Super SKU; In other words you could key in the Super SKU for a 1 Year Bundle & Save and you'd only be required to scan the internet security software, tech support, pogoplug, etc.
This would save invaluable amounts of time during high peak traffic times like on the weekends and especially during the holidays. Rolling it out now while there's lighter traffic would be ideal so you can work out all of the kinks and it'll be ready for the next big drive time, Back to School.