It has been bandied about that some of the sales associates should have iPads to make their life and job easier.
For someone that works out on the floor of a high technology business I find it unbelievable that this has not happened.
It is not like this is new technology.
If sales associates were carrying and USING iPads in the course of their workday it would make life a lot easier, more enjoyable and also drive sales of an already hot product. Maybe Apple could be recruited to make this easier.
My primary focus is the PCHO area but this idea applies to all departments. Talk about going green. Paper forms would be virtually eliminated. It is now time for management and the IT department to get fully onboard.
The advantages of the Best Buy Credit Card, all of the solutions and accessories available to our customers (that drive profits) could be displayed and integrated into our system. Forms could be filled out with the customers so that they could be loaded when the sales were rung up. Customer’s data could be accessed to speed up transactions, Reward Card Membership and other information utilized. Sales associates could key in links and use scanned employee ID cards to eliminate a lot of drudgery at the register of inputting that information and passwords. Customers would be more likely to answer in the affirmative when queried about the advantages of Geek Squad options. Fairly simple apps could be developed for the Best Buy environment.
The purpose of this post is to solicit others ideas of specific ways iPads could be utilized.
The amount of raw talent in the employee pool could easily be enlisted to make this and many other wonderful things happen.
Post up. This needs to happen. The only question that remains is when.
Best Buy is supposed to be a leader in our industry. Let's start acting the part.