I am only writing this because I care about stores.
It is a real plus for shoppers to window shop at your expense. I do not know how you can keep your doors open.
Why not charge a membership fee to "window shop" and refund it as things are purchased?
Maybe charge a $20 annual fee to come in-- like REI., and give people twice the fee back when they buy. There are lots of schemes for this. I went to REI and go a $10 discount, and had not bought for over a year. Will I be back there to buy? Yes.
Why not let customers shop online while IN the store, and give a 2% discount or something-- for the gasoline expense or whatever.
Why not provide some services at a reasonable expense, or live mini-classes on how to use APPS, or to be more efficient, or fixing wi-fii problems at home, or comparing cable TV providers- saving people time and money?
I do not go often to Best Buy because I feel treated like crap-- a second class citizen -- when waiting in the check-out line. Who wants to feel like a watched criminal? I guess I do not go shopping much anymore anyway because of this. (Now you have what you deserve, perhaps.)
I KEA sells FOOD. It is FUN to go there, usually.
I hope you survive, but as long as those creepy check-out lines are there, I probably will not be back.