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Tracking product reviews

Status: Tell Us More
by branionaristok on ‎03-16-2017 04:20 PM

I generally like to submit product reviews for the items I purchase--because I like getting the points boost--and followed the link in an email I got today to do so.  My issue is that it took me to a page showing all my purchases for the past few months--even ones I'd already reviewed.  I really think it would be useful to customers to have an easy way to figure out if they've done a review for an item, short of writing a review and having it get rejected as a duplicate after putting that time into it.  Searching through some of the 120 reviews on one product like I did today isn't easy, either.

 

Some suggestions:

-On the rewards points history, include what product review the points are for.  You could do a +/- dropdown box like for purchases.

-When taking customers to the purchase list via the email link, have text indicating whether or not a review has already been done for that product.

-Have a page within rewards that shows "my reviews/reviews I've submitted", just like Amazon does.

 

Thanks.

Status: Tell Us More

Very interesting suggestion. Would anyone else like to see these options? Make sure to vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-20-2017 02:44 PM
Status changed to: Tell Us More

Very interesting suggestion. Would anyone else like to see these options? Make sure to vote for an idea if you like it.

by Trusted Contributor
on ‎03-22-2017 07:46 AM

I agree. It should be a non onerous task to include a little check box next to items in purchase history to see what one has reviewed.

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