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Secure smartphone charging stations

Status: Tell Us More
by CMVII on ‎05-09-2017 04:02 PM

Best Buy should consider secure smartphone charging stations as a customer amenity. The smartphone "power gap" is real. Snap, tweet, pin, igram, Facebook, Vimeo, youtube, games and shows all on a smartphones make it so. Incremental traffic, longer dwell times and bigger baskets may be a by product and those are good things. 

Status: Tell Us More

Interesting idea. So is this somewhere in our stores a customer can securely lock up their phone while it's charging, and at the same time go shopping? Does anyone else want to see this as a reality? Make sure to vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎05-10-2017 02:03 PM
Status changed to: Tell Us More

Interesting idea. So is this somewhere in our stores a customer can securely lock up their phone while it's charging, and at the same time go shopping? Does anyone else want to see this as a reality? Make sure to vote for an idea if you like it.

by CMVII
on ‎05-10-2017 02:20 PM
That's exactly right. A secure smartphone charger in Best Buy stores would attract smartphone owners needing juice. And there are many of us doing the power scramble. They probably hang around the store checking out and maybe even buying cool stuff while the phone get powered
by Trusted Contributor
on ‎05-11-2017 06:59 AM

Interesting but I think the security/liability   risk on Best Buys part would be to high.  Perhaps it would be a better idea to sell pre-charged portable chargers.

 

That would actually be two solutions in one.

by tonyd52
on ‎05-11-2017 03:52 PM

A locker-style charging station would be an awesome idea for Best Buy. I recently used one in another retail store and it was a life saver. I was able to recharge my phone in a locker as I shopped around the store. I've been caught in a Best Buy and other stores before with a dead phone or almost dead phone and I left the store specifically for that reason. I don't like being disconnected. I have a portal backup battery but I hate carrying it around with me. It was pretty cool that the store offered the amenity for free and didn't expect me to buy a charger from them. 

by wwg2104
on ‎05-11-2017 04:36 PM

those back-up batteries i buy don;t hold a charge for long so i have to throw them out all the time and buy another. a safe locker would be groovy

by Valued Contributor
on ‎05-11-2017 10:29 PM

Thoughts...

  • I bought my power bank batteries 5 years ago.... I still use it.  Don't let the battery sit.  Charge it up every few months.
  • pay attention to the mah rating.  The cheap batteries with 1500 mah is useless.  Look for something with 6000mah as a minimum.
by gadgeteer
on ‎05-17-2017 01:48 PM
I think this is a great idea.  There's a company that makes these with digital combo locks and you could even add a camera or two over to the area (would reduce risk and liability on Best Buy's end).  They don't take up a lot of space and there's even a screen so you could have some digital marketing or signage explaining what the station is there for and how it works along with Weekly Deals, Notices, etc. If you wanted to make it profitable, you could charge for use and/or even perk up the rewards program a bit and make them free for Elite/Elite+ members to use.   

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by Trusted Contributor
on ‎05-18-2017 07:16 AM

At the end of the day how will this profit Best Buy.  It will take up retail space, it will consume employee time, it will use electricity.

 

Just to cater to the small percentage of people who are not smart talented enough to manage their battery time on their phone.  Do these same people constantly run out of gas when driving around/

by CMVII
on ‎05-18-2017 01:57 PM
I'm willing to bet boobyruchi is a 50ish male. His smartphone is pretty much a phone, well it does have a cool built in directory! Yep this dude doesn't Ingram, Vimeo or Facebook, doesn't game, or Waze, doesn't binge watch and has never Snapped or tweeted and so has never suffered the smartphone "power gap". You've never seen him in crowd around free charging towers in airport waiting areas. He not stopping at Best Buy for some juice, he's not hanging out browsing and checking out new electronics while his smartphone gets power and he's not buying any extra stuff! Yep,I'm willing to bet. 
by Trusted Contributor
on ‎05-18-2017 02:06 PM

Wrong on all accounts, except for my age.

I have a Morphie and I pay attention to my battery and plan my usage in a smart attentive manner when I know I won't be able to charge my phone for a given period of time.

 

 

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