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Sale Price Notification for "Saved for Later" or "In-Cart" items

Status: Tell Us More
by KarlKruppstadt on ‎06-06-2018 02:52 PM

I commonly take a long time to make a purchase of large items and utilize the "save for later" feature.  Is especially use this for items that aren't critical to everyday life (i.e. my dream home theater).   It would be amazing to get an automatic notification when one of my "watched" items goes on sale because it might put me over the edge to buy one or all of the items.

 

 

Status: Tell Us More

I believe this idea has been posted in the past, but that was a while ago. Would anyone else like to see this feature added to our website? Make sure to vote for an idea if you like it.

Comments
by Trusted Contributor
on ‎06-08-2018 01:02 PM

I think that used to be a feature of the web site. I  know I also commonly put large really want items in my save for later. 

 

Ying and Yang though. It could put people over the edge to purchase and it could keep people on the outside looking in waiting for the sale.  

 

Scenario: You put a $3000 TV in the save for later.  Price drops $1000.  2352 people have that TV in save for later. 1003 jump online to purchase 1 of 425 available nationwide.  528 people are fuming mad becuase they could not get the sale price and demand a rain check. 

 

From a business point of view. I would rather have customers checking the web site every day or a few times a week. to see what the price is and looking at my web site. 

 

When I purchased my Kuro TV the price was astronomical I checked the price every couple of days. One day it dropped $1700.  I purchased it immediatly online (delivery only). I got one.  a few hours later I checked again and they were sold out.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎06-08-2018 02:27 PM
Status changed to: Tell Us More

I believe this idea has been posted in the past, but that was a while ago. Would anyone else like to see this feature added to our website? Make sure to vote for an idea if you like it.

by HemanthHemu
on ‎06-24-2018 09:22 PM - last edited on ‎07-18-2018 02:26 PM by Social Media Specialist Social Media Specialist

Hi, I contacted a online rep asking for a price match with Microcentre ({removed per forum guidelines}).

Asusual, price match was denied saying that the item is "limited 1 per household" and "in store only" - well I understand it is in the price match policy saying for limited quantity(secified below);

What if the competitor does not have the item in stock or has limited quantities of the product?

Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Best Buy has a product that is advertised as being limited in quantity it will not be eligible for price matching.

 

But unable to find in the policy as "In store only" item will not be price matched. 

The online rep was unable to answer when I asked the same. 

by Trusted Contributor
on ‎06-25-2018 01:45 PM

Price match policy does not include out of stock, clearance, refurbished open box etc...

 

Our Price Match Guarantee does not cover:

  • The online prices of retailers not listed in the Special Considerations section.
  • Contract cell phones sold by any online retailer.
  • Products shipped from or sold by third-party sellers on websites.
  • Pricing only available to select groups of customers including loyalty offers, discounts relating to a non-warehouse membership programs and government exchange store offers.
  • Best Buy Education and Best Buy For Business transactions.
  • Competitors' service prices (including delivery and installation charges), pre-order and trade-in offers, eBay store offers, and special daily or hourly sales.
  • Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, rent/lease to own items, Point of Sale Activation cards, video game discounts related to a membership program, voice-only deals, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.
by jj12
on ‎06-25-2018 10:13 PM

It would be great if Best Buy could send out an alert when the price drops on something I purchased during my adjustment period.  I try to remember to go back and check for 30 days after I make a purchase, but an automatic reminder would be nice.

by Trusted Contributor
on ‎06-26-2018 07:40 AM

I like the idea myself. However, from from a business point of view it is a very bad idea.  Literally your asking a company to give away profits. 

 

If the customer wants the price adjustment they should need to do the work of watching the price themselves. 

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