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Link Pending Rewards from Bestbuy Visa to Rewards account (Faster?) If at all..

Status: Acknowledged
by Winters on ‎03-19-2017 04:39 AM

       So, Ive financially reached a position that I can use certain VISA cards to pay for just about anything then go online the next day and pay that amount off. 

 

       What I would like to see is the pending rewards showing up from the use of the VISA on the bestbuy rewards page. Knowing that different types of purchases along with temporary ones effect the bonus rewards points (example: Grocery or 'Fitness equipment') is great, however not seeing anything can be a bit frustrating. Obviously a person can call eventually if points don't show up; seeing pending points that match the amount that I spend on the card would not only end worry, but may make me decide I'm getting better rewards from your VISA, "I'll use it!"

 

EXAMPLE:

I spend $88 @ Bestbuy.com or in Bestbuy store and I almost immediately see pending points for $88 (was a bit more but just dropped from elite plus to elite over $300 bucks).

 

I Spend $88 Anywhere else on the BestBuy VISA and I see no pending points? Simple fix?

 

Status: Acknowledged

I hear you on this, but because Citibank has to forward the purchase information from other retailers onto us it is just not possible to show pending points in our systems.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-22-2017 01:05 PM
Status changed to: Acknowledged

I hear you on this, but because Citibank has to forward the purchase information from other retailers onto us it is just not possible to show pending points in our systems.

by Winters
on ‎03-22-2017 03:06 PM

Thanks Allen.

 

Makes perfect sense....  No big deal. I have noticed that reports are arriving. I don't know when or how often they report yet, and/or if its different for every individual but maybe someday?

 

As for now I'm just using that BB CitiBank card for everything, i can make 5 digital payments on it per month (that was something I learned) otherwise I need to call in to pay... So we'll see if the rewards can hold the CitiBank card as a priority or if i can find a higher cash back card...

 

regardless, thank you!

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