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Expanding delivery and installation area

Status: Acknowledged
by betroy on ‎01-16-2017 10:57 AM

I live in Crossville, TN.  The closest BB is in Knoxville.  I believe you are missing out on a lot of business by not having delivery and installation available in our area.  Thank you.

Status: Acknowledged

Thanks for the suggestion. I can assure you we are consistently looking at our delivery and installation options.

Comments
by Trusted Contributor
on ‎01-16-2017 12:00 PM

I see your point.  But in this example your location is about 70 miles from Knoxville.  If an item has free deleivery and installaion BB has to pay the delivery company for 3 to 4 hours per delivery person for that one delivery. They would pay gas at 54 cents a mile (roughtly $75). So just on man  hours and mileage it would cost a lot of money for that one delivery.  If they could arrange it so there are 4 or more deliverys to the same rural area for the same day it would not be so much of a hit.

 

A company cannot afford to do that.  And if they instead charged you an apporpiate amount of money for the service you would not want to pay it.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-20-2017 05:24 PM
Status changed to: Acknowledged

Thanks for the suggestion. I can assure you we are consistently looking at our delivery and installation options.

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