Why don't we eliminate the confusing CD and DVD section and relocate it to the Home theater section where most people seem to think that it is located in the first place? I encounter this issue on a daily basis working at Best Buy. My idea is that all the new releases for DVD,Blu-Ray, and CD be placed in the Home Theater area, eliminate the DVD/Blu-Ray, CD Section all-together, for it is far to confusing to locate ANYTHING for both customers and employees alike, and instead have two kiosks in the Home Theather section that allow customers to check availability, so then if it is available it can be kept in the warehouse and either A.) a sales associate can retrieve it more easily where it will be more organized, or B.) Connect the customer kiosk to the OMS system in a way where when they search for the DVD/Blu-ray or CD it initiates a pick slip where someone in the warehouse can bing it out for them.