Best Buy IdeaX

[#1]

Okay, I'm going to be fair on this one. I too was a kid once and was mischievious at times, and other shoppers were annoyed, but now that I'm an adult, I tend to view things a whole lot differently.Its been my experience in the past, that during school hours I've shopped at my local Best Buy and noticed there were kids who were obviously cutting class, not to mention being a little loud in the store. While I understand that I can go to a manager and alert them of the disturbance, there should be a rule saying that a minor cannot come in without an adult present for certain set hours to provide a distraction free shopping experience. Perhaps this idea has the potential to hurt Best Buy's business model, but could hurt even more if a customer leaves the store to shop elsewhere because of some disturbance.

[#2]

The problem I see with such a policy is that it doesn't address the problem head-on:  if someone is acting annoying, regardless of age, they are a distraction.  Many adults are annoying, too, and kids in their last year of high school and on track for graduation often have schedule gaps where they genuinely don't have class at specific hours of the day.

The better answer is for the security staff at your local store to be more on the ball about watching for annoying people to escort them out of the store.  If they want to act that way, they can order online.

[#3]

I think every customer knows where you are coming from on this, and I can say from personal experience disruptive shoppers come in all ages. I can see all kinds of problems with requiring parental supervision for our younger customers, and am confident this is not something we would ever put in place as one of our policies. I can say that if the management of one of our stores feels like any customer is being disruptive to the other customers they are encouraged to take the steps necessary to end the distraction. Thanks!