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A change in BB Rewards

Status: Tell Us More
by Chrism2029 on ‎02-07-2014 07:13 PM

Why does it take spending over $3500 to keep your elite status?  I would suggest someone who constantly buys from Best Buy and have been buying from them for almost 10yrs now to put them in the elite status.  Not many people can afford to spend $3500 a year on new electronics, especially when they have everything already.

Status: Tell Us More
I believe there was a past idea very similar to this in that we should be considering consistency as well as the amount of money spent each year in determining what level of membership we provide a My Best Buy customer. Would anyone else like to see this happen? Remember to vote for an idea if you like it.
Comments
by Valued Contributor
on ‎02-07-2014 09:10 PM

I don't know I kind of disagree, you can never have too many 90 inches! Smiley Wink 

 

In all seriousness though one major issue is that everyone will have their own form of electronics they buy. For example, I purchased a $3,500 70 inch Tv cause well...I always wanted a big tv! 

 

However, I rarely purchase tv items and I haven't since then nor do I see myself buying more in the near future. I mostly purchase digital download games/other computer stuff as I run a small computer shop out of my house. 

 

 

by Chrism2029
on ‎02-07-2014 09:19 PM

I have a 65" in LR, 52" Front Room (The nice room in the house), 42" in master BR. All I need now is one for the basement, Pool house and my waiting to be done master bedroom in the basement (which will be a projector or tv). However I dont see myself purchasing any more TVs in the next year or two either.  Kids are getting older so I wont need to buy 3 new PS4s either...and they have their own TVs and computers...I would say the total I have spent in the 10yrs is probably $30,000 there.  I love Best Buy and I also use to work there.

by
on ‎02-08-2014 12:10 AM
Here`s the issue, they`ve been decreasing the value of elite plus all while increasing the threshold to achieve it. What happens if they reduced the threshold to say $500? At that point there`s no reason to even have elite plus since there`d be zero perks outside of the title.

BB`s gotta look at it this way, even in a bad economy people are still spending billions of dollars on electronics. So if BB can take 1%-3% from each of it`s competitor`s they can survive until there`s a turnaround.

So really the move is too increase value in elite plus to overcome the higher cost. That`s pretty much the only option.

by vaan285
on ‎02-08-2014 11:41 AM

I believe the amount should be a cumilative amount that you spend within that status over the course of becoming a member of Best Buy from the beginning.  Their systems track your spending year after year.  I personally dont like spending $3500 each year to retain my status, even when some years I spend double the amount, like $7,000, and Best Buy doesn't carry over that extra money I spent into the next cycle.

 

I agree with @Chrism2029 I too have spent around or above $30,000 since starting my membership, buying electronics and appliances.  I believe that the amount of those people who spend well over the required amount should receive a "grandfathered" status and should be able to keep that status permanently.  Now THAT is a true incentive to those customers who spend thousands of dollars at Best Buy.  I would really like to see that happen.  Keep the same benefits but make the status permanent without those shoppers having to reach a goal each year.

 

I remember a while ago receiving an email for Premier Black, apparently it was a test that Best Buy was doing for Reward Zone.  Premier Black should be featured for those customers who should receive a permanent status over Elite Plus.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎02-10-2014 01:54 PM
Status changed to: Tell Us More
I believe there was a past idea very similar to this in that we should be considering consistency as well as the amount of money spent each year in determining what level of membership we provide a My Best Buy customer. Would anyone else like to see this happen? Remember to vote for an idea if you like it.
by k41
on ‎02-10-2014 05:43 PM

The $3500 threshold is a bit high even though I have spent more at Best Buy in a year (twice I believe). 

 

I've mentioned this before, but I think a rolling total would be good.  One year I spent enough to qualify for Premier Silver 2-3 times.  Had the amount I spent over the initial $2500 carried over, I would be Silver until at least 2017 (not considering the "new" and "improved" Elite Plus).

 

I'm unsure if I will even reach the old $2500 Silver line let alone this $3500 for Elite Plus this year.

by Trusted Contributor
on ‎03-14-2014 01:04 PM

I think Elite should stay at $3500.  Why should they make it lower to make someone feel better?

 

It is like a person who shows up for American Idol tryouts who really is a horrible singer.  They spent years at Karoke with their friends telling them they were really good, or some other such scenario.

 

Elite should not be EASY to get to.

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