Best Buy & Geek Squad Policies

[Moni3898]

I just dropped my lil sisters i touch while i was washing clothes... not sure as to how much water got in as i grabbed it in a rush... i feel horrible as this was her Christmas present so it isnt even a wk old... what can we do? Our patents bought this for her but she is worried.. what are our options?. Someone please help with any info..

[CrystalWoW Community Veteran · Accepted solution]

Do not try to turn it on and if it is on turn it off immediately. Put it in a bowl of dry rice and let it sit for a couple days. Do not try to turn it on for at least 2 days if not 3. Or, if your parents got the protection plan that covers accidental damage, take it to the store.

[Moni3898]

Thank you very much... i just told our parents & i believe my lil sis is relieved to know she wont be held accountable for it... i am unsure if the protection plan was purchased but i said id pay for it if not... with a warranty.. i currently have it submerged in a ziploc bag of rice. Thank you for the speedy response!