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cadoss
Posts: 1
Registered: ‎12-25-2011

wanted to return new laptop, but lost receipt?

4 days ago I bought a brand new lap top. everything was going perfectly and I was loving it, until that night I noticed random horizontal lines showing up. I waited a couple days just to make sure it wasn't a fluke, but it continued to show. I was planning on returning it a couple of days after Christmas, but I can't find my receipt anywhere, I'm thinking it accidentally got thrown out during Christmas. 

Is there anything I can do? the lap top was bought with a debit card

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Mbrguy
Posts: 5,236
Topics: 130
Kudos: 555
Solutions: 210
Registered: ‎07-04-2010

Re: wanted to return new laptop, but lost receipt?

Bring it in and they may be able to find a copy of your receipt in their system.

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Geek Squad Agent
AaronE
Posts: 1,320
Registered: ‎03-06-2010

Re: wanted to return new laptop, but lost receipt?

As Mbrguy said bring it on in. Also, bring in the debit card used to purchase the computer. The store should be able to pull up the receipt.

Although I am employed by Geek Squad my opinions do not in any way shape or form represent Best Buy's Official stance on matters. My opinions are solely my own.
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