wanted to return new laptop, but lost receipt?

cadoss · 12-25-2011

4 days ago I bought a brand new lap top. everything was going perfectly and I was loving it, until that night I noticed random horizontal lines showing up. I waited a couple days just to make sure it wasn't a fluke, but it continued to show. I was planning on returning it a couple of days after Christmas, but I can't find my receipt anywhere, I'm thinking it accidentally got thrown out during Christmas.

Is there anything I can do? the lap top was bought with a debit card

Mbrguy · 07-04-2010

Bring it in and they may be able to find a copy of your receipt in their system.

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I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you still try to imply that my posts are representing Best Buy, well that's your problem, not mine or Best Buy's.
---Nearly all virus infections are a result of a problem between chair and keyboard---
---A lack of knowledge of a publicly posted policy is not the fault of the retailer---
---If you sign a contract and never read the terms, you have no right to complain when the terms aren't what you though them to be---

AaronE · 03-06-2010

As Mbrguy said bring it on in. Also, bring in the debit card used to purchase the computer. The store should be able to pull up the receipt.

Although I am employed by Geek Squad my opinions do not in any way shape or form represent Best Buy's Official stance on matters. My opinions are solely my own.

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wanted to return new laptop, but lost receipt?

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