03-20-2012 03:15 PM
03-20-2012 03:24 PM
Plasma screen cracked. When I took the tv to the store and also showed them the site saying that it's covered "no matter what" they took quite a while trying to figure out how to handle it. They went to the back and made phone calls multiple times. I don't think anyone had ever questioned their website before. They seemed a little confused on how to handle it. The gentleman in the store was nice. I had no problem with him.
You're not going to elaborate on the nature of the crack? Like how you think it got there.
03-20-2012 04:26 PM
03-20-2012 04:38 PM
03-22-2012 10:04 AM
03-22-2012 10:17 AM
Now THAT'S funny.....Dont work for BBY, have never worked for BBY. If you had read my previous posts you will in fact find I am not a fan of BBY. Just ask "Slim Jim"...he recently called another poster like me a "Terror!st"!!! That's even FUNNIER!!
03-22-2012 12:09 PM
03-22-2012 01:21 PM
Yup, thats me the Active Duty navy te^&orist. This guy (slim)is clearly a brainwashed mentally challenged piece of trash- Hes wasting our air. Just b/c he cant handle our giving out encouragement to those wronged by worst buy- he reverts to name calling. Great representative of BB. NCO, keep up the good work making sure these posters get the relief they are due. Keep forcing these mods(who have minimal power) to keep fighting to give the consumer the proper resolution to these persistent and pervasive powers. Ill leave the "ter^&orism" to you...
Thank you for your post (and your service). I am retired (Army). I hope you read my response to Slim Jim when he used the word terror!st to describe you. The man has obviously never spent a day in uniform. I, however spent 9 years in customer service so unlike him I have an idea of both sides of the sales counter. I hope you aren't one of those caught up in the cuts the military is making but hey, you could always get a job at Best buys!!!!
03-22-2012 01:25 PM
The mods fighted long before NCO. If anything these mods are one of the few brightly shining beacons of BBY CS. NCO had little to do with that.
What NCO does bring is a yin to the yang of the normal posters. While I have been classified many times as a best buy homer, I really try to look at situations objectively, seeing both sides.
The court aspect was because it was fresh in my mind from other posters threatening lawsuit on other threads.
In the page that said "no matter what" I do remember seeing an explanation at the bottom of the screen saying to see T&C for further details. I can see where it would have been better to explain it on that page itself, but that would make a lot of added text.
I do however agree that "no matter what" was a stupid phrase for marketing to use.
Thanks J....I think. I have never thought of you as a BBY fanboy even though I disagree with you most of the time. At least you try and help when you can instead of throwing gas on already burning fires like some (Mbrguy) likes to do.