Best Buy & Geek Squad Policies

[deusexmachina Valued Contributor]

Target and Wal-Mart sell clothing and food. Both of which has enough margin/markup to cover the loss from selling electronics.

The percentage of complaints and issues are a very small portion of overall Best Buy customers. It would be foolish to assume that complaints on a customer service forum represent a significant percentage of overall experiences.

[usndoc]

Hope all you supporters cashed in your stock before the big CEO did...  Good riddens Worst Buy.

[APR28]

Stop blaming Amazon and Wal-Mart for this downward spiral.

At least Wal-Mart offered low pricing while getting crappy service.

BBY offereded high prices and crappy service.

The current sales model of BBY just doesn't work anymore. Nobody likes getting upsold on accessories, warranties and installs from under-trained people while they use vague wording to sneak out of price matching competitors while in a terrible economy.

[Solomon87]

Target's loss leader is now food, they make money off electronics in general and yes, good riddance to Best Buy, what a lousy company.

[rellarillear]

So everyone is neglecting the news stories that CEO resignation was due to a personal investigation, and nothing to do with performance of the CEO or the company.

Haha do your research.

[pixelsmith]

Haha....rellarillear maybe you should do some research. 

[hydrogenwv]

http://www.foxbusiness.com/technology/2012/04/13/best-buy-probes-into-dunn-alleged-affair/

and.. here's reuters if you don't trust Fox..

http://www.reuters.com/article/2012/04/10/us-bestbuy-idUSBRE8390PS20120410

  There ya go, pixel. I'll do the research for you.

[pixelsmith]

you better keep researching.

[hydrogenwv]

In other words, you have no argument, but want me to keep researching until I find something that contradicts the facts?

   *Sigh*

[pixelsmith]

i have no need to argue, the man got caught with his pants down when he should have been focused on steering the ship... now he is on the rocks and the ship is taking on water.