Best Buy & Geek Squad Policies

[ef8sir1988]

let's just say ,ihad a problem with my laptop and after 3 weeks ,going down to the store ,3time,and sending it out for repair 2 time and finally geting it back it still doesnt work ,there protection plan sucks!!!

[John-BBY Community Connector]

Hello ef8sir1988,

I’m sorry to hear about your unsatisfactory service experience.  I’d like to work with you and see how I might help resolve this for you.  Please watch your inbox for a private message from me.  You may check your private messages by logging into the forum with your user name and password and then clicking on the envelope icon in the upper right.

I look forward to hearing from you!

Sincerely,