Best Buy & Geek Squad Policies

[klegro]

Hi,

My question is do you do exchanges or just returns. I recently purchased an item  and am considering returning it to go with the next model up. My question is do I have to go through having my credit card credited and gift cards used re issued and then make a new purchase or can I just swap things out and pay the difference?  Thanks for any info.

[Jimmienomam]

Would be a full return.

Exchanges are for same sku items only

[SlimJim77]

---"My question is do I have to go through having my credit card credited and gift cards used re issued and then make a new purchase or can I just swap things out and pay the difference?  Thanks for any info".----

No. Assuming there is no credit due after the process, you will not have to wait for credit card return lag.